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From Canada
+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8352626309
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8352626309
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CAR RENTAL REVIEWS ON BUDGET IN FRANKFURT

Average rating on Budget in Frankfurt: 7.9 /10

Ida Wat

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Reviewed: Wed, Mar 29, 2023
About Budget: 2.0 /10
When returning the car, there was no inspection. They just took the keys and told me I could leave. Afterwards, they kept charging my credit card without notification, twice in total, amounting to over 1500 euros. I didn't receive any email detailing the charges either. I had already paid over 12,000 RMB for the rental, which included insurance. I hope the relevant authorities investigate this promptly and refund the charges.

C.Luk

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Premium | Mercedes-Benz CLA or similar
Reviewed: Wed, Jul 24, 2019
“Charge my credit card again even it is paid”
About Budget: 6.0 /10
Charge my credit card again even it is paid to Easyrent cars. Counter say is free upgrade but end up charge extra.

Claude Peter

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Reviewed: Tue, Oct 15, 2019
“Frankfurt — Würzburg — Rothenburg — Nuremberg — Neuschwanstein Castle — Munich — Königssee — Eagle's”
About Budget: 2.0 /10
1. Low efficiency, the queue time was extremely long. It took me over an hour when there were only five or six customers ahead of me; 2. They added over 500 euros in extra charges to the contract without informing me when I picked up the car. Fortunately, I spotted it and refused to pay; 3. The pick-up point is a ten-minute walk from the counter. The car was not filled up with fuel. After a long flight and long queue, I was too exhausted to argue, so I just accepted it; 4. At drop-off, they tried to charge an extra 460 euros. They handed me a 4-inch screen device to sign. I spotted it again and refused; 5. Everything was fine when I returned the car, but they still tried to scam me into buying personal and car insurance. This is just ridiculous; 6. Finally, they directly charged an extra 460 euros from my credit card without any signature or authorization, despite my two refusals. This is outrageous! Currently disputing the charge with the rental company and card issuer. 7. In all my car rental experiences across North America, Latin America, Africa, Europe, and Southeast Asia, Budget at Frankfurt Airport is by far the worst!

Felix Brown

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Reviewed: Tue, Jun 9, 2020
About Budget: 2.0 /10
The store was easy to find, but they only handed me the documents and the keys and did not accompany me to get the car!
About QEEQ: 10.0 /10

Joy Julian

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Reviewed: Tue, Aug 13, 2019
About Budget: 8.0 /10
Everything was satisfactory except I didn't get the model I booked.
About QEEQ: 10.0 /10

Michell Pullman

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Reviewed: Thu, May 16, 2019
“Weimar, Nuremberg”
About Budget: 8.0 /10
No queue at 23:20, so the speed was naturally quick
About QEEQ: 8.0 /10

Porter Lindberg(h)

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Reviewed: Thu, Dec 5, 2019
About Budget: 6.0 /10
Nothing commendable

Susanna Tomlinson

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Reviewed: Thu, Dec 14, 2023
About Budget: 10.0 /10
Although it was not the car I wanted, they gave me a better one, so I'm satisfied.
About QEEQ: 10.0 /10

Moira Fowler

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Reviewed: Thu, Apr 18, 2019
“Hesse and Baden-Württemberg”
About Budget: 6.0 /10
Average experience, nothing special to mention

Wright Jasper

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Reviewed: Sun, Oct 15, 2023
About Budget: 2.0 /10
Due to being in a hurry and not reading the contract carefully, the Budget staff added extra insurance and other hidden charges without verbal confirmation.

Sally Austin

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Reviewed: Sun, Jul 28, 2024
About Budget: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

K.ALABRI

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Compact | Volkswagen Golf or similar
Reviewed: Sun, Apr 28, 2024
About Budget: 9.0 /10
The car is clean and good and the staff are comfortable dealing with it
About QEEQ: 10.0 /10

Theobald Swinburne

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Reviewed: Sat, Oct 12, 2019
About Budget: 2.0 /10
Terrible service. Even though I showed the staff my order indicating I had already purchased full insurance, they insisted on adding insurance to the contract. Later, the staff claimed the extra payment was for fuel, but it included insurance, making me pay extra for insurance. Very deceitful.

Webb Thackeray

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Reviewed: Sat, Mar 30, 2019
About Budget: 2.0 /10
They didn't provide the originally booked car. The only options were to upgrade at a higher price or accept a cheaper vehicle without any refund for the difference. The staff had a poor attitude, like we owed them a fortune. Despite having more staff than customers on site, only one desk was open, making the process very slow.

Nelson Jerry

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Reviewed: Sat, Jul 13, 2024
About Budget: 10.0 /10
Very satisfied!
About QEEQ: 10.0 /10

koby

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Compact | Seat Leon or similar
Reviewed: Mon, May 6, 2019
About Budget: 9.0 /10
the old lady at the frankfurt airport was not so nice.
About QEEQ: 10.0 /10

Asa Peg

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Reviewed: Mon, Jun 17, 2019
About Budget: 2.0 /10
Waited in line for three hours

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Economy | Volkswagen Polo 2 Doors or similar
Reviewed: Mon, Jul 15, 2019
“Perfect”
About Budget: 10.0 /10
Everything went as expected, good vehicle condition, smooth rental process and useful tips.
About QEEQ: 10.0 /10
Everything was perfect

Rex Mike

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Reviewed: Fri, Feb 15, 2019
About Budget: 4.0 /10
They charged double the price in the end. They charged a full day's rent for exceeding 2 hours and 60 euros for a tank of gas even though I used less than a tenth of it.

Jeff DuBois

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Reviewed: Fri, Aug 16, 2019
About Budget: 6.0 /10
The first time I went a bit late, they said I didn't follow the schedule and there were no cars left. I had to rebook at double the price and buy another insurance, wasting the previous 189 yuan insurance.

Pay for Car Rentals with Crypto

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