CAR RENTAL REVIEWS ON BUDGET IN CHICAGO

La recogida y reserva era para las 00:00 hrs del día 4 de septiembre y me lo entregaron hasta las 2:15 am Esperamos más de 2 hrs, supuestamente nos informaton q no tenian autos disponibles. El pago de cuota de las Tolls ya lo hice en la página de Illinoistolls. Espero no me las cobren Budget o Ustedes

La verdad, no conocia la plataforma y me quedó una grata experiencia. EXCELENTE SERVICIO

I waited for about an hour to be serve. Also, the car was not clean from inside and outside

I had to wait a little longer because of high demand on the day of rental, but it was well worth it as I got a good car in a very good condition and was very well cleaned up, ready for my vacation road trip.

It was a good value for the money. You guys keep doing what you do and we will continue to use you happily.

Great

Graet

Very smooth - extremely swift pick up and delivery!

Benefitted from the price-drop rebooking - great service.

Everything was fine. Not sure if there was an issue with the car as I was returning it.

No issues.

Staff upgraded me as a thanks for loyalty of using that desk.

The expected car was a Ford Transit 12p. The available car was a Chevrolet Express 12p that has a much higher fuel consumption.

Missing 0.1 gallons, charged $54.

Terrific rental experience. Did not charge us extra for returning car to a different airport

I was overcharged, I contacted customer service, and they refunded me.

The car was really good, with lots of space and electric. The drop off was easy, since they offered to take us to the airport on the vehicule for an extra 35 USD that were totally worth it!!

It worked fine, and I just got a little more charged, since I asked for the prepaid fuel.

i was charged a drop off fee of $50.00 which was taken off once i showed them the voucher.

The one-way drop-off fee is too high.

No hassle experience. The Chevrolet Equinox was a great vehicle to drive and was in very good condition, almost new. The 'Blind Zone alert feature on the side view mirror while changing lanes was really great and helped a lot. The pick-up and Drop-Off process was very quick and efficient. Especially the drop-off was very smooth and efficient that it took less than 3 minutes to finish, even with some charges added for fuel level being less. Had an issue with 'Change Engine Oil Soon' warning on the dash board after 5 days of usage as it was time for oil change. Contacted both customer service on phone and Budget physical location in Lafayette, IN. I was told to continue with driving the vehicle, though I was not comfortable.

All was good

All was good

Arrived 45 minutes earlier than the scheduled contract time to complete the paperwork, and it took nearly an hour to actually get the car. In the U.S., customers would generally be compensated for such delays, but the rental company not only lacked any apology, they even charged an extra day's fee because the issue date was earlier than the contract. Renting a car with a Chinese license is already more expensive than with an American license, and the service was still this poor—terrible experience!

Impeccable .

Parfait merci

Pick up needs to be faster

Great and easy service

The counter staff was wonderful.

Price Drop worked very well.