car was old model(toyota vios) and worn, the tyres looks bit worn but still drivable i guess. there was some screeching sounds during braking and turning. at low speed, can hear some transmission noises. the staffs were pretty efficient though, during checking of the car during pick up was honest about the existing damages and fuel level.
About QEEQ:10.0/10
the platform was pretty ok. easy to see and compare the listings.
The attitude was extremely bad. The gear shift cable of the first car broke, so we switched to another one. We asked them to transfer the car charger and charging cable to the second car, but then it went missing. Contacted customer service and they just gave excuses without solving the problem. They even hung up the phone.
Extremely poor attitude. The gear shift indicator of the first car fell off, so I switched to another one. I asked them to move the car charger and cable to the replacement car, but they got lost. When I contacted customer service, they just beat around the bush and didn't solve the problem. They even hung up the phone.
Car was not as advertised, no rear seat belts and no air con, no alternative cars to hire, a bench seat instead of rear seats, arrived to find I would be driving in Thailand while people and children in rear of car would not be wearing seat belts
About QEEQ:7.0/10
After telling easyrentcars about their been no rear seat belts in the vehicle, easy rent cars are happy to carry on selling this vehicle available to families from all over the world because it is not compulsory by law to wear seat belts in the rear, so keep clear if you value the life of your children or passengers sat in the rear
We arrived closed to midnight and we have to wait for at least 15 to 20 mins before the staff turned up and when finalized with the booking, almost closed to 0030 the Christmas Eve. Other than slow pick up of the car, others seen alright. The drop off was quick and easy, as it save me lots of time for my flight check in.
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