I liked Europe car they were good in the counter and drop off was also hassle free and totally free of mind. After this booking I tried with Thrifty Milan rent a car and they gave me very bad time, rude , unprofessional ,waited too long and didn’t get the car and cancelled my booking saying my credit card is a debit card in their system, WTF! which I had already used everywhere in Swiss.. That’s really when I understood quality of Europe car. I would try to Stick to Europe car but sometimes they aren’t affordable.
About QEEQ:10.0/10
Easy , sometimes you get a good deal , confirmed fast for me
My card was charged twice for 1600 CHF each. I'm working with the bank to get it refunded. How can such incidents be prevented? Please have customer service contact me ASAP!
“Other than employees part, everything was great.”
About Europcar:8.0/10
Car was not the one I wanted or near the similar one and they refused to help me about the car. They gave no option to us. I dont to rent from this office. Terrible employees. Even they move you another person and other person says that first person had to do it. Employees must be changed for better customer experience.
“Looking forward to rent car from EasyRentCars for my future trip.”
About Europcar:9.7/10
The car was perfect. The only problem was I was not notified on the requirement for 3k euro deposit Per card (2 cards required) during collection. But luckily enough I have 2 credit cards during that time. The rest was all good.
About QEEQ:8.0/10
Enrolled for the price drop protector and it is awesome. I get to save few bucks. Thanks!
in airport, they open at 8:00 am, while we are lucky to be the first 2 customer, no need to wait longer.
Although we rent for a Volkswagen car, but eventually they gave me Skoda Octavia, its more or less similar, acceptable.
About QEEQ:10.0/10
there seems no alerts for letting me knowing the operation time for the Europcar when my flight was arriving at 6:40am, while they open at 8am only.
I was offered an upgrade to a GLC 250 at 50% discount and was asked to pay some difference amount which was fine by me as the price was attractive. The staff was very informative. And I feel the only downside was waiting time was slightly longer but that's expected at most airports and having the counter in terminal is a luxury when compared to most places with shuttle service and its hassles with luggage.
Higher than actual expectation which they are allowed me to pick up any car which they have. I was book A3 convertible before the trip and they informed me there has no A3 convertible. Supprisingly they allows me to choose A5 convertible and no extra cost. It is really awesome!
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