Choosing a large company was definitely the right call. Initially, I was worried about various upsell services like insurance, based on online reviews. We were very cautious and asked many questions when reviewing the contract during pickup, but there were no hidden charges. All terms were clearly stated in the contract, such as a diesel surcharge of 3.57 euros per liter if the tank is not full upon return (which is very expensive, so make sure to return it full). The service was excellent. They held the car for us for half an hour past our scheduled time without charge and calculated the rental period based on our actual arrival time. We were also a few minutes late returning the car, but they didn’t charge us for overtime (which worried us for a long time, very touching indeed).
“Excellent and outstanding service by qeeq and Europe car.”
About Europcar:10.0/10
Very nice service.The staffs were very kind and helpful.And about car it was full option Polo wolswoken, cleanliness is on its point.We liked the car and the service very much.And it worth the money.
About QEEQ:9.0/10
The app is very useful for who is looking for rent a car.They offer different types of discount coupon,which is very useful.
“great cars hope to not be surprised aside for breaks not working properly in both cars”
About Europcar:9.0/10
changing the car for car malfunctions was unnecessary had the service desks in milano checked the availability as requested, they told me to go to another office and on the way i passed through areas im not sure the car was supposed to pass through, and got stuck in a no car zone, this is such a shame.
in the end they sent me to the airport and there it was dealt with in good manner.
The store did not provide any explanation about the vehicle. They just handed over the keys and let us go. There was a dispute about the fuel level upon return. The VW Polo kept showing a tire pressure issue, but there was no actual problem.
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