EUROPCAR CAR RENTAL REVIEWS IN TURKEY

The company neglected to provide the reserved car, and the compensation process took a long time with a small payout. The car they gave me kept indicating an oil burn issue, which was very scary.

Like: been upgraded with no additional cost & with a brand new vehicle.
Dislike: nill

The receptionist was very patient and had a good attitude.

It was easy to find the exit from Izmir Airport. The staff's attitude was okay. They asked if I wanted to buy insurance. I showed them the English version of the rental form and they said it's OK. Overall, it was fine.

Great attitude, very enthusiastic, and actively helped resolve the issue!

They did not explain the difference between OGS and HGS in Turkey. I also didn’t know how the highway tolls were paid. The deposit hasn't been returned yet, so I'm unsure if I’ll get fined.

Did not receive the refund

The service from the company was very warm and attentive, although there were few staff who spoke fluent English, it did not affect our communication. On the day we picked up the car, we were upgraded to a Toyota Advance. The car was in excellent condition, very new, and had only driven over 10,000 kilometers. Driving it was very comfortable. Returning the car was easy and quick. I will rent from this company again!

Quite good

Staff were welcoming and friendly

Great service

Rented three cars this time. The two automatic sedans were very new and in good condition. The minibus was average, quite basic, and was a manual transmission, which made driving tiring.

Good