HERTZ CAR RENTAL REVIEWS IN MALAYSIA

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Malaysia

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1 days rental

Intermediate | Hyundai Elantra or similar

Sultan Ismail Petra Airport(KBR)

Reviewed: Wed, Apr 17, 2019

About Hertz: 9.7 /10

Great car. Love the spaciousness of the hyundai elantra

About QEEQ: 10.0 /10

Malaysia

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1 days rental

Economy | Honda City or similar

Reviewed: Tue, Jun 25, 2019

“Terrible booking platform”

About Hertz: 6.7 /10

Although waited quite a while to get the car, their customer services is still good.

Ina Attlee

Malaysia

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1 days rental

Kota Kinabalu Airport(BKI)

Reviewed: Tue, Jul 17, 2018

About Hertz: 8.0 /10

Service was acceptable, attitude was okay, processing time was average, no lines.

Gene Albert

Malaysia

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1 days rental

Kuching International Airport(KCH)

Reviewed: Tue, Feb 12, 2019

About Hertz: 4.0 /10

They gave a problematic car to the customer.

Nick Arthur

Malaysia

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1 days rental

Kuala Lumpur International Airport(KUL)

Reviewed: Tue, Aug 26, 2014

About Hertz: 8.0 /10

Generally satisfied

Bruce Hood

Malaysia

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1 days rental

Penang Airport(PEN)

Reviewed: Tue, Aug 22, 2017

About Hertz: 10.0 /10

Professional service, good car condition.

About QEEQ: 10.0 /10

Hubery Silas

Malaysia

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1 days rental

Kuala Lumpur International Airport(KUL)

Reviewed: Thu, Nov 20, 2014

About Hertz: 6.0 /10

The service was excellent. However, my limited English skills made communication slightly difficult. The staff were very friendly.

About QEEQ: 8.0 /10

Alice Philip

Malaysia

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1 days rental

Kota Kinabalu Airport(BKI)

Reviewed: Thu, May 12, 2016

About Hertz: 10.0 /10

Very good, an international company worth trusting! It's right at the airport, making both pickup and return very convenient.

About QEEQ: 10.0 /10

Leow

Malaysia

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1 days rental

Intermediate | Hyundai Elantra or similar

Penang Airport(PEN)

Reviewed: Thu, Mar 14, 2019

About Hertz: 8.3 /10

staff is very helpful and nice. But the car’s tyre alignment need to service.the steering keep to the left side all the time.

Paul

Malaysia

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1 days rental

Compact | Honda City or similar

Sandakan Airport(SDK)

Reviewed: Thu, Jan 10, 2019

“Avoid EasyRentCars like the pest. They rent cars where there is no rental company!!!!”

About Hertz: 5.7 /10

Very basic counter. Very old car with lots of scratches, lots of KMs, etc. Not the type of car that you expect when you are paying for a Hertz that has a premium price attached to it.

Elvira Kitto

Malaysia

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1 days rental

Kota Kinabalu Airport(BKI)

Reviewed: Sun, Jun 9, 2019

About Hertz: 4.0 /10

The 24-hour service hotline and the store phone were unreachable! Their working hours are reduced during holidays, and they did not arrange staff to be on duty!

W.C.CHIAM

Malaysia

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1 days rental

Mini Van | Toyota Innova or similar

Kota Kinabalu Airport(BKI)

Reviewed: Sat, Mar 23, 2019

“Overall ok, lucky not much delay of getting my car.”

About Hertz: 7.7 /10

Car conditions getting old.

About QEEQ: 7.0 /10

W.Wan Mahmood

Malaysia

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1 days rental

Medium SUV | BMW X1 or similar

Subang Airport(SZB)

Reviewed: Sat, Jun 1, 2019

About Hertz: 6.0 /10

Car type changed without notification. I got sedan instead of SUV.

York Murray

Malaysia

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1 days rental

Kota Kinabalu Airport(BKI)

Reviewed: Sat, Feb 13, 2016

About Hertz: 6.0 /10

The rental company seems to be a few small private companies. Management is simple, and returning the car isn't strict at all. They didn't even check; you just drop off the keys.

C.OON

Malaysia

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1 days rental

Mini Van | Hyundai Grand Starex 7 Seats or similar

Kuala Lumpur International Airport(KUL)

Reviewed: Mon, May 7, 2018

“Great Service and Good Vehicle”

About Hertz: 9.0 /10

Like: Everything is great as expected except Poor Office Location (which is not your company fault) since the Airport authority decided to house all car rental companies at such a remote/hard-to-find location.
Dislike: Location of all car rental companies being located

C.KIAN SOON

Malaysia

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1 days rental

Medium SUV | BMW X1 or similar

Penang Airport(PEN)

Reviewed: Mon, May 13, 2019

“Service expectation has fallen short of the expectations”

About Hertz: 6.7 /10

I booked for BMW X1 but was given BMW 320. Car boot was smaller - and we have difficulty fitting the 4 pieces of luggage.

Mignon Archibald

Malaysia

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1 days rental

Kota Kinabalu Airport(BKI)

Reviewed: Mon, Mar 4, 2019

About Hertz: 6.0 /10

The counter is small but clearly marked. The staff were very particular about their working hours and had an average attitude. We waited for a while. The service is not comparable to Japan or Taiwan.

About QEEQ: 8.0 /10

Jerome Stephen

Malaysia

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1 days rental

Johor Bahru Airport(JHB)

Reviewed: Mon, Jul 25, 2016

About Hertz: 10.0 /10

Great, the vehicle was in excellent condition and relatively new.

About QEEQ: 10.0 /10

G.Chepelsky

Malaysia

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1 days rental

Economy | Honda City or similar

Johor Bahru Airport(JHB)

Reviewed: Mon, Jul 15, 2019

“Hertz Malaysia Experience.”

About Hertz: 9.7 /10

The lady we dealt with at Senai airport on both collection & drop-off was excellent. A great ambassador for Hertz - I believe her name is: Aqilah Fasyhah Binti Tumin. Based on our experience with her; we'd use Hertz again.

About QEEQ: 10.0 /10

Really pleased with the ease of booking

Marvin Curme

Malaysia

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1 days rental

Kota Kinabalu Airport(BKI)

Reviewed: Mon, Aug 15, 2016

About Hertz: 10.0 /10

The service was excellent...

About QEEQ: 10.0 /10

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