HERTZ CAR RENTAL REVIEWS IN UNITED ARAB EMIRATES

Depending on customer service . Last year was bad in Dubai .

Pickup was quick, just mentioned the insurance without pushing it. On the way back, couldn't find a gas station on the highway and returned the car with half a tank. Not sure how much they'll charge.

We booked a car for couple of week in dubai, the whole process was easy and without any issues. few people told us not to ever drive in dubai as laws are very strict etc but they are every where arnt they? just control your speed and it should be good. the car given was exactly as advertised and it was smooth runner with low mileage. we had to call the support when once when we thought it is leaking water from its coolant and response from the team was good so they sent technician straight away which turned out to be just a water from AC. over all i would recommend Hertz to every one.

great fast booking process and reliable service.

Thank you for your service and waiting for my points to receive

Thank you

Even though the staff at the counter at the terminal and the staff at car delivery were friendly, I was disappointed with two aspects. First, I booked a hybrid car, and the staff member mentioned that since I came about one and a half hour early they will not have the car. So I got a normal gasoline car instead. Secondly, the vehicle took more than half an hour to arrive at the delivery station after I reached there, which is totally unacceptable. By the time I received the vehicle, it was only 30 minutes before my original booking time, so there was no reason not to have the exact car I booked. I think they did not have the type of vehicle anyways. I was disappointed with the service. it was not what I expected from a reputable agency like Hertz.

Great service. I would like you to take my issue with Hertz as I did not get the service I paid for.

Average

All good

I will use your company all the time

Very satisfied, the car was handed over quickly.

Only issue was car read low tyre pressure on pick-up. i had to get the tyres pumped up when stopped at a fuel station. Hertz did not honour the EasyCar value, and had me pay a larger number. The original number they quoted was excessive, and was a holiday changer. Thankfully they released the car to me at a better rate, but still more than agreed in the EasyCar terms.

I raised this with Easyrentcars. They say they will refund me the overpaid value as per the Easyrentcars contract. I am still waiting. 20 working days were advised to me as the time I would need to wait for the refund. We are approaching the 20 day mark, so I hope this is resolved in the time allocated.

Car was clean but didn’t washer fluid. Overall car could’ve been cleaned a bit more.. but overall service was excellent..would definitely use and recommend Hertz to others.

You pay what to see.. good competitive price. Hassle free and good promotions for new users.

Excellent

it was a very pleasant experience and i am looking into repeating it, many thanks.

thank you for being fast on response to my questions, and i hope you all good, thank you for your service.

Mr. Ayman is the best. He provided me with a nice upgrade.

They provided me a complementary upgrade.

Satisfactory

It took a long time to receive the car

The booking process was quick and easy

Car was brand new.

Really easy to use and very convenient and clear!

Counter staff was helpful.

Hertz was great experience.

No issues to report.

Le personnel professionnel rien à dire. Ma seule déception c'est que la voiture manque énormément de puissance. Elle avait beaucoup de mal à monter à chaque fois. En ce qui concerne la propreté le confort il y'a rien à redire