“I'd like to say special thanks to office counter staff Cem. Very kind,helpfull an has a good manners”
About GOLDCAR:6.7/10
When I dropdropped the car, I told to staff Mr Emre , could you please check the car very well I've got something in car. My special water bottle. It's cost me £35.00 But he didn't. Also he saw I've lot's of stuff and he never offer me to help or give me a lift airport . That's unacceptable.
They made me buy full insurance and then gave me a scratched car. They refused to admit the car was already scratched and asked me to use my insurance for it. The whole process felt like they tricked me into buying insurance for their benefit.
I paid for full insurance on easyrentcars but Goldcar sold me extra insurance. I paid 17$ during reservation and nearly 30$ to gold car during take-off. They told if any thing happens to car ı have to pay it before drop-off.
Avarage company. Not much reliable and workers is not helpfully. Goldcar officials should be audit sabiha gokcen office.
https://www.google.com/search?q=sabiha+gökçen+goldcar&oq=sabiha+gökçen+goldca&aqs=chrome.1.69i57j0l2.6205j0j7&sourceid=chrome&ie=UTF-8#lrd=0x14cada2e28e1da23:0x23ca94486a514a19,1,,,
“Everything is fine except long wait time during pick up.”
About GOLDCAR:8.0/10
Waited more than 1 hour to pick up car which only 4 person in front of us. Only 1 staff is working. We cna see processing time was very quick for all other companies. Wasted our precious time during vacation. Expected company to be more well prepared since already booked online during pick up.
Drop off goes smoothly. Staff was kind and helpful.
The car was ok and the staff was also ok but this company is tricking their customers to pay for insurance by scaring the them and saying that you are not insured at all and if you have an accident, even if it’s not your fault you will have to pay x amount of money. They force you to buy their insurance. That’s why they are little bit cheaper than the other companies. i think that’s where they make their money.
Every thing was excellent,
thanks to everybody there
About QEEQ:10.0/10
There is an important point,
Thant is the insurance was made by the reservation is through third party, that means if any accident happen the custome will pay to gold car then AXA insurance company will refund the payment to the customer,
(Even I Made Full Insurance Booking)
i think it's better when i make full insurance booking to be direct,
anyway thanks god i didn't make an accident,
everything else was great,
Thanks Easyrentcars,
All good. I was worry to rent car from GoldCar as not so good opinions but I need to say I never have any problems with renting car in Turkey. Perfect ! Thank you
One big scam Car hire company, not accepting my Credit card by not entering their own correct security code, forceing us into buying insurance which we don’t need.
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