I have just realised that I left my Apple airpods in the car when I dropped the car off. I have not been able to contact your Rome airport office to check if they have been found.
“Nice company but they are too lazy at the check in”
About Leasys:8.0/10
I had to wait almost one hour to get the car. There were two people serving the customers. At one point there was only one person at the counter. When I arrived I was second in line to be served and it took forever. Not a pleasant experience after a long trip! i must say that the return process was a breeze! fast and efficient!
Not at all. It was one of the worst car rental experience. Our family of 5 with a child and 2 seniors were sent walking in the rain for almost 1 km to a garage to find out that the car we booked was not available. They gave us an alfa Romeo mid size sedan when we had booked an alfa Romeo SUV. Our luggage did not fit in it. Then we started arguing with them. After a long time, they gave us a Kia sportiva which I was trying to explain to them is not an alfa Romeo. I expected at least an apology but all we got.is.a.shrug of shoulders. They said we should.take up thematter with the broker who booked the car.
When processing the car rental with a credit card, they used a different merchant name for the transaction, which showed up as a purchase on my credit card. Later, they denied making the charge. When returning the car, I was two hours late, and they charged my credit card at eight times the daily rental rate without informing me.
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