The service was decent. The rental car company is not located inside the airport, but they provide shuttle service. The main issue was the long wait time to pick up the car due to the large number of people.
Received brand new car with 100km on the clock, fully loaded.
Staff very nice and polite, first time someone havent tried to sell me extra insurance.
Pick up - i was scared by lot of people leaving cars but all went smooth.
Fully recomended
En resservant la voiture nous n'avions pas eu de détail sur les prix de l'assurance/Caution.
à la récupération de la voiture nous avons été surpris par les frais à payer sur place.
Si non à part ce détail, la voiture était en bonne état, la navette vers l’aéroport est rapide, le personnel est professionnel. Je recommande.
When picking up the car, you have to inspect it yourself as no one accompanies you for the inspection. If you miss any issues and they are found when you return the car, it’s your responsibility. They do not accept photos taken during pickup. We suffered from this as the inspector at return immediately pointed to a very hidden scratch on the bottom of the front bumper and demanded we pay 225 euros for it. The scratch was extremely small and could not be noticed during inspection or while driving. We suspect they are trying to scam us. Make sure to thoroughly check the car, including the bottom, when renting.
When we arrived at the rental location at the reserved time, we had to wait for 2-3 hours, and the car we received was only 60% full on fuel. No one informed us that we didn’t need to return the car with a full tank. We ended up refueling it fully upon return and our request for a refund of the difference was denied. Future renters, be extra cautious.
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