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Last updated on: March 24, 2025
46Rental Locations
16Airport Locations
Map View of Car Rental Locations in Newark
AVIS
8.4/10
Budget
7.1/10
Enterprise
10.0/10
Thrifty
8.1/10
Hertz
8.6/10
Dollar
7.9/10
Alamo
8.8/10
ACE
9.9/10
Europcar
8.0/10
Fox
9.0/10
Advantage
6.5/10
Reviewed: February 2, 2025
It is ridiculous that they rent out PHEVs when the customer has no way o charging the electric battery
Reviewed: August 28, 2024
Avis had shorter queues, and the process was very smooth.
Reviewed: August 28, 2024
Overall experience was a net positive. I booked a Volkswagen Jetta or similar and received a red Dodge Hornet, which is a small SUV. Wish rental car colours didn't stick out like a sore thumb. Felt uneasy with drop-off as no one inspected the car or provided receipt of drop off. I was directed to pull up behind other rental cars and leave the keys on the dashboard. I took many pictures to ensure I have proof of drop off, including a full tank of gas. Three days later the $250 hold is still pending on my credit card.
Reviewed: January 22, 2025
Counter wasn't too busy, got the car I reserved, which isn't always the case. No difficulty locating my reservation.
Reviewed: December 20, 2024
I've booked Corolla n got a similar one Kia which i felt was a downgrade and the car condition was not the best...right side of the car had lots of scratches and dented and the lady at newark was super gruchy, not friendly at all. However, return at Albany Airport, the staff was much more helpful and friendier
Reviewed: January 8, 2025
The wait time at the desk to get the actual vehicle after the check in was way longer than expected
Reviewed: February 22, 2024
The customer service kindly asked about the size of the luggage and then upgraded to a larger Nissan for free. Super considerate. The signs for picking up and returning the car were very clear, so I had no problems even as a woman!
Reviewed: September 2, 2018
No queues for pick-up. For drop-off, just park the car and hand in the keys.
Reviewed: January 1, 2025
(A) very rude and unprofessional staff on pickup desk. (B) lied about battery charge status % to be returned (c) booking no where mentioned that EV charger and EV charge cable will.not be provided / optionally chargeable. Would never recommend thrifty company and EV vehicle to anyone for rental . It wasted lot of my time , energy in managing charging and it became the focus of all my planning. Super pathetic experience. All thanks to Thrifty.
Reviewed: November 17, 2024
Very good, upgraded the car with an additional fee, insurance was still included.
Reviewed: November 3, 2024
The overall service attitude was average, but problems were resolved quickly and efficiently.
Reviewed: October 26, 2024
Not bad, they did try to sell me insurance. I told them I already bought full coverage, and they didn't insist.
Reviewed: September 23, 2024
The condition of the car was not great. Later, the battery was weak and the car was hard to start. At some point, it wouldn't start at all.
Reviewed: August 18, 2024
Very satisfied. No upselling, and the waiting time in line was short. Dollars car rental company offers no upselling, and both pick-up and drop-off were quick.
Reviewed: August 21, 2024
The service attitude was excellent, and the car was in great condition.
Reviewed: September 4, 2023
1ere expérience avec un pick-up ! Trop bien ! Voiture au top, juste une remarque,il manquait une fermeture pour le coffre car on a eu un peu de pluie et pas cool le coffre ouvert. Sinon super voiture et Alamo au top. Très bon accueil au comptoir.
Reviewed: July 19, 2022
Counter staff very good and friendly. Car dashboard was really dusty and they were a bit stressy with us when we asked them to clean it.
Reviewed: May 31, 2021
El coche superó mis expectativas todo limpio cómodo y muy amable el servicio
Reviewed: May 22, 2024
Car rental experience was exceeded my expectations. There's a little bit of wait on the line to accommodate but reasonable when you are renting a car. The car is immediately available after the counter check-in.
Reviewed: September 6, 2019
The drop off location was tricky to find. The GPS takes you to Hertz in the lower level. When we used the ramp the representative confronted us because we came the wrong way --silly me! Then later she decided to take the car to the drop off herself. Then at the counter, I spend a while because the representative at the floor was supposed to close the contract and didn't. No much of a trouble only a little bit too long.
Reviewed: April 11, 2019
After returning home, I was inexplicably charged over 300 dollars. The rental customer service said it was an upgrade fee, but we rented the model we had booked, and no one informed us at pickup. This is outrageous!
Reviewed: September 20, 2017
They wanted me to buy a daily toll package during the rental, which I didn't. They refunded the $200 temporary hold. After two months, my credit card was mysteriously charged $77.99. I am currently reporting this.
Reviewed: January 30, 2020
Car better than booked. Staff excellent and fun.
Reviewed: December 4, 2019
Me pidieron un dinero adicional de seguros y peajes y aún no me lo han devuelto y no se si me los devolveran.
Reviewed: June 3, 2019
Went early, not too many people, and the queue time was short. The service attitude of the rental company staff was average, not too friendly but not rude. They strongly recommended many unnecessary extra items. In the end, I only accepted paying around 50 USD for not having to refill the gas tank upon return. In hindsight, it was unnecessary since there were plenty of gas stations around the return area. Additionally, about three weeks after returning home, my credit card was automatically charged 26 USD. After inquiry, I found out it was due to an electronic toll. The toll was 1 USD, and the rental company's service fee was 25 USD, which seems excessive.
Reviewed: April 26, 2019
Unreasonable charges, received a $550 bill which is higher than the rental cost, it's simply robbery!
Reviewed: February 27, 2019
Extremely dissatisfied. The rental company staff were rude throughout the entire process. They set up various obstacles to prevent us from picking up the car. Tried every possible way to charge us extra fees and attempted to forcefully sell us a full tank of gas at a high price. They refused to give us the car unless we bought it. We've rented cars multiple times in the UK, USA, and Thailand and have never encountered such unreasonable behavior. Even in Japan, where the process is the most complicated and strict, we were treated politely. Very disappointed, this is a company that does not respect its customers.
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