Driver's License in France
All licenses issued in the European Union are accepted.
Driver's licenses from non-EU countries (except Switzerland) are accepted if you have a visa in your passport and at the time of hire have not been in Europe for longer than 6 months. If your domestic driver's license is printed with non Roman Alphabet (Arabic, Japanese, Cyrillic etc), an International Driving Permit (IDP/IDL) or an official translation in English is required together with your driver's license when you drive in France.
To drive in France, the driver must present a valid national driver's license that has been held for at least 1 or 2 years(according to different car rental company).
*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.
February 26, 2025
Destination: Lyon
excellent and speedy service at both ends...highly recommend.
View moreFebruary 26, 2025
Destination: Nantes
Excellent and professional
View moreFebruary 24, 2025
Destination: Lyon
We were sold snow chains at the counter which we were told were required by law. If this is the case they should be included in the rental? Were also quite pricey at 100 euros extra
View moreFebruary 24, 2025
Destination: Lyon
Took a long time and they were purposefully not providing winter tyres and then upselling snow chains/socks at ridiculous rates.
View moreFebruary 20, 2025
Destination: Chambery
all very good
View moreFebruary 18, 2025
Destination: Bordeaux
All good, thanks
View moreFebruary 10, 2025
Destination: Lyon
The car was perfect. They try to sale us special equipment for snow which was not really needed
View moreFebruary 2, 2025
Destination: Lyon
Staff member Roudayan was extremely helpful and spent time to make sure the car suited us perfectly. we appreciated his warmth and customer focus very much!
View moreJanuary 28, 2025
Destination: Paris
Bon service
View moreJanuary 28, 2025
Destination: Marseille
I had a discussion at return, as they inspected the car and told me all is OK, then they charged me for missing fuel. I was still in airport so I went back to the office in parking and I was told indicator was missing a line. I shown them the receipt of refuelling which was consistent with the km of the rental, and told them the gun was clicking out showing full tank and indicator was probably faulty. Only after a long discussion with another employee the charge was removed from my invoice.
View moreJanuary 26, 2025
Destination: Dijon
No additional comments, better information on office locations would help
View moreJanuary 26, 2025
Destination: Lille
Temps d’attente pour la récupération du véhicule raisonnable. Le véhicule était pratique.
View moreJanuary 26, 2025
Destination: Limoges
The car exceed my expectation and the counter was good.
View moreJanuary 22, 2025
Destination: Lyon
Car met expectations, counter staff were very patient as I had a problem with my credit card on pick up , drop off was easy staff very informative.
View moreJanuary 20, 2025
Destination: Grenoble
Would have been nice to have a blue parking disc, first time I have received a car without it. Had a question on the rental, provided with wrong email and phone number for the local branch, corporate email went to the UK and were promised an answer in 'normal response time' still waiting..
View moreJanuary 16, 2025
Destination: Paris
We struggled to understand why a pin head size mark ( this is not an exaggeration) on the windscreen was the focus of attention especially given the very dirty car we were given at pick up. Fortunately my wife had photographed every surface of the car at pick up and she was able to identify the pin head on one of the photographs. This really concerned us as a trust issue for us with Europecar.Their cut off for what is an issue with a car being returned seems very out of step with other companies which use the size of a coin as the cut off. Are Eoropecar trying to set up customers for pay outs or was this just one over zealous employee? I would appreciate a response to this question Thanks
View moreJanuary 16, 2025
Destination: Nice
Counter staff processed my pickup at the counter as he should… but gave no directions as to how to find the car lot. Also, no one at hand to show how to use various controls- the seat adjustment had 2-3 different buttons to electronically adjust the seat height etc but I couldn’t find how to move the seat back. Only at car return was I shown- 1 of the buttons had 2 different functions.
View moreJanuary 14, 2025
Destination: Paris
Solamente, que tuve que buscar hospedaje la noche que se hizo la reservación, que porque según tenían que pasar 6 horas desde que se hizo la reserva hasta el momento que se recogería el automóvil.
View moreJanuary 12, 2025
Destination: Nice
C'est le seul loueur qui ne voulait pas d'une carte identité informatique. J'ai dû retourner à la mairie dans laquelle j'ai fait ma demande de renouvellement pour récupérer les papiers. Côme évoqué toujours un problème de restitution, les loueurs nous demandent de prendre des photos avant le départ mais les voitures sont collées les unes aux autres impossible de prendre des photos correctement puis ils veulent vous rentre responsable des rayures alors que les marques partaient en frottant à la main.
View moreJanuary 8, 2025
Destination: Beauvais
It’s ok.
View moreDecember 29, 2024
Destination: Carcassonne
The car wasn’t available. We had to wait several almost 4 hours.
View moreDecember 26, 2024
Destination: Aix En Provence
The car, a Hyundai Tuscon SUV, was okay but not very economical and given the high price, not very satisfying. The staff at Europcar were helpful and responsive, but the uplift procedure was unnecessarily long and complicated.
View moreDecember 18, 2024
Destination: Paris
Did’t got a car as expectation
View moreDecember 8, 2024
Destination: Beauvais
Tava tudo bem
View moreNovember 25, 2024
Destination: Paris
The waiting time was as expected About 30 minutes
View moreNovember 20, 2024
Destination: Rennes
予想以上に良い車でしたが、出発したのは1時間後でした。
View moreNovember 20, 2024
Destination: Toulouse
The counter staff was very helpful and explained everything thoroughly. The young man made sure we were satisfied with the car before completing our transaction. He was pleasant and patient.
View moreNovember 16, 2024
Destination: Toulouse
Firstly, it was impossible to get ahold of anybody at the desk. My flight was going to arrive flight and it was going to be a race to make it to the Budget rental office before they closed. Qeeq couldn’t even get through to them. Secondly, the vehicle was fine on the road but there were many scratches and a fair amount of damage, many of which were not on mentioned in the pick-up report. Instead of coming out to acknowledge the discrepancies I discovered, I was told to take photos and to rely on Budget at the time of the return to trust me. In other words, lack of courtesy and professionalism. Upon the return late at night, near midnight, I had to insist that someone come out to inspect the car to take note of the damage discrepancies. Finally, I did not appreciate the attempt to upsell another vehicle for three times the amount by way of some slick and inaccurately wording. I literally had to have them repeat three times and request the bottom line cost which was the only way to get the honest straight answer.
View moreNovember 7, 2024
Destination: Mulhouse
Agent was apologetic for no gas car available we reserved.
View moreNovember 5, 2024
Destination: Toulouse
Can was great, except as all electric cars - the range decreases faster than initially stated while driving which is a bit stressful, especially on the motorway.
View moreOctober 24, 2024
Destination: Nice
the service at the counter was very kind and patient
View moreOctober 22, 2024
Destination: Beziers
Honestly it all went smoothly and quickly.
View moreOctober 20, 2024
Destination: Beauvais
very nice service, fast and on time. clean car, well maintained, very pleasant ride.
View moreOctober 16, 2024
Destination: Nice
Pathetic customer service overcharging unnecessarily
View moreOctober 12, 2024
Destination: Bordeaux
See above
View moreOctober 8, 2024
Destination: Avignon
Requested a manual transmission. Were given an automatic. Pick up process took so long that we took what we were given. Very disorganised - staff had no idea which car our key belonged to. Actually walked round the car park till a car opened! Long queue of customers when we came to drop car back but they kindly let us walk through & just gave the key to lady behind the desk.
View moreOctober 4, 2024
Destination: Saint Malo
The vehicle exceeded my expectations. The check-in service was prompt, efficient, very helpful and extremely courteous.
View moreOctober 1, 2024
Destination: Ajaccio
Tout a été très rapide pour récupérer la voiture, rien à dire de négatif. J’ai finalement obtenu un véhicule Volks Wagon qui fonctionnait très très bien. Cependant il aurait été apprécié que la voiture soit propre à l’intérieur (extérieur aussi aurait été apprécié). J’ai dû laver le pare-brise intérieur tellement il était sale et même les fenêtres des portières avant.
View moreSeptember 28, 2024
Destination: Paris
The window had a chip in the middle. The windscreen wipers were dry and didn’t work well. It was very hard to drive in the rain which was pouring for 5 days! There was no windscreen wipers nozzle at all. The battery of the car for electric drive was empty
View moreSeptember 27, 2024
Destination: Nice
Upselling at the counter which is always annoying - apart from that good service
View moreSeptember 24, 2024
Destination: Biarritz
They did not have the car I had book which was a compact SUV, they only had one very large automatic car which was too big and I did not feel comfortable driving it. I had an small accident and the tyre burst. Now I have been charged almost £4000 on my credit card for the replacement of one tyre.
View moreSeptember 24, 2024
Destination: Bordeaux
The Rentscape agent was kind, welcoming, and made an effort to get us a vehicle 30 minutes before our appointed time. Good marks! The agency does not accept American Express which caused us some consternation as we used this card to book on Qeeq and Amex Assurance covers rental cars in France. the vhecile was not a recent year Audi and lacked some basic "mobile pairing" features. It also was not spotless. Rentscape should update it's fleet, accept American Express and be very attentive to exterior car cleanliness.
View moreSeptember 23, 2024
Destination: Paris
We believe we were DOWN graded as we ordered Peugeot 2008 and got Seat Arena. Really disappointing car. Also the seat belt buckle was not working properly. We thought of changing the route to replace the car but we found a work around solution. Also the car made some strange noises. Also the waiting time in at the pick-up was very long.
View moreSeptember 19, 2024
Destination: Toulouse
Tudo ótimo, atendimento muito bom.
View moreSeptember 15, 2024
Destination: Caen
The car was in excellent condition. We picked it up in less than 10 minutes, and the counter staff was very helpful and clear. We had a bit of a problem to find the car in the parking area, since there were no parking bay numbers, so that could be improved, but otherwise there were no problems.
View moreSeptember 12, 2024
Destination: Nice
Very nice company to deal with,quick to book..Excellent price for the car for the week!Deposit was taken on the day we collected the car and when we returned the car in the condition we got it our deposit was returned the next day!
View moreSeptember 9, 2024
Destination: Nice
Excellent and professional
View moreSeptember 9, 2024
Destination: Lorient
Very professional
View moreSeptember 6, 2024
Destination: Paris
good service!
View moreSeptember 3, 2024
Destination: Toulouse
No information about huge deposit requirement when booking was made, deposit should have been returned straight away, still not returned surely this is breach of contract, paperwork sent in france not english as staff said they would do
View more