Atlas, Sydney Airport – Mascot Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Atlas - Sydney Airport – Mascot Information, Car Rental Instructions & Policies

Address

13 Sarah Street, Mascot 2020

Telephone

1800 808 122 / +61 3 8336-6100

Pick-up Instructions

The Atlas - Sydney Airport – Mascot car rental location is located out of the airport

Once you have collected your baggage and have all you passengers ready, please call the branch on phone number 1800 808 122 or +61 3 8336 6100 to inform us you have arrived and ready for a pick up service. Once you have informed our staff of your arrival please follow their directions to the following pick up points: Domestic arrivals T2 & T3 - Priority pick up zone:Please exit the terminal and cross the road into the car park and follow the Green signage to the "PRIORITY PICK UP ZONE". Once at the Priority pick up zone please wait in area "B", when you see the White Atlas shuttle bus parked safely, please approach the driver. International arrivals T1 - Express pick up zone:Please exit the terminal and cross the road into the car park and follow the Yellow signage to the "EXPRESS PICK UP ZONE". Once at the Express pick up zone, please walk towards the end of the shelter area , when you see the White Atlas shuttle bus parked safely, please approach the driver. Please do not proceed to the "Shuttle bus areas", Atlas does NOT pick up from the "Shuttle bus area".

Drop-off Instructions

Please return the car to the store, then take the shuttle bus to the airport or by subway. If you need help, please call (02) 9667 2107.No Out of Hours service available and no key drop option, vehicle must be collected and returned during operating hours

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -17:00	07:00 -17:00	07:00 -17:00	07:00 -17:00	07:00 -17:00	07:00 -17:00	07:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 16.5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

To be confirmed

capped at AUD 10

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 10/day

capped at AUD 30

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 5/day

capped at AUD 35

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 5/day

capped at AUD 35

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 5/day

capped at AUD 35

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Phillip Island

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is taken on the ferry or driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to following islands is not allowed：
Hawkesbury Island

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.9 mi from Sydney Kingsford Smith Airport

Hotels

1.2 mi from Southern Cross Hotel

1.2 mi from Captain Cook Hotel

1.2 mi from Ibis Budget St Peters

Other Landmarks

4.3 mi from Sydney Tower Eye

5.3 mi from Sydney Opera House

FIND ME A CHEAP RENTAL

Leaflet

Map view of Atlas Store Location

coordinates: -33.9300355 151.185277

Location Images

Atlas-Sydney Airport – Mascot-51460-store

The Rental Desk

Atlas-Sydney Airport – Mascot-51460-telegraph

The Sign

The Rental Desk

Guest Reviews

Total points： 7.8 / 10 Good

Vehicle condition: 6.5
Vehicle cleanliness: 6.6
Spaciousness: 7.1
Counter staff: 6.5
Pick-up location: 6.7
Drop-off location: 7.0
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

nurul fatin
Sydney
8 /10 Very good
Reviewed: Sunday, March 30, 2025
Like: Car in good condition, clean and no hassle
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Harry Audus
Sydney
9.8 /10 Excellent
Reviewed: Sunday, March 30, 2025
Like: Great value - Atlas was the cheapest of all the companies I checked online. Easy to book online, and reassuring email backup and instructions. Less than 5 minutes from and to Sydney airport by free courtesy bus, with minimal waiting. Free upgrade. Very friendly and helpful staff. Car in excellent condition. No hidden extras.
Dislike: Everything was really good.
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F.Bin Jamaludin
Sydney
9.6 /10 Excellent
Reviewed: Sunday, March 30, 2025
Like: We enjoyed our trip to the max
Dislike: The pick up time was too late
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J.Fairweather
Sydney
9.2 /10 Excellent
Reviewed: Sunday, March 30, 2025
Like: The car was fabulous
Dislike: Nothing really - it wall worked well for us. Thanks -DF
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b.giles
Sydney
10 /10 Excellent
Reviewed: Sunday, March 30, 2025
great to deal with.would hire again.
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Mascot Customer 2019
Sydney
3.3 /10 Poor
Reviewed: Sunday, March 30, 2025
Tried to enforce the additional insurance. Lied to say it was mandatory.
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J.Sheil
Sydney
9.7 /10 Excellent
Reviewed: Sunday, March 30, 2025
A call to office on arrival to order bus that took us short journey to small car depot to pick up hire car. Really lovely friendly staff. Quick and smooth process. No hanging around on drop off either. We were immediately driven to airport terminals. Would use them again.
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C.Tay
Sydney
8 /10 Very good
Reviewed: Sunday, March 30, 2025
Car given was diff from what I intended. But it's better car than expected. Service staff was honest to admit the wrong discount given for empty fuel tank on picking up of car. Refund was noted but need to wait for credit card bill to confirm refund is given.
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Anonymous
Sydney
8.7 /10 Very good
Reviewed: Sunday, March 30, 2025
The customer service person could have been more elaborate, and helpful. He was ok, but he could have made the difference.
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A.Aziz
Sydney
6.7 /10 Average
Reviewed: Sunday, March 30, 2025
The wheel alignment and the steering wheel are off center, got an unfriendly staff when pick up
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Dan M
Sydney
9.7 /10 Excellent
Reviewed: Sunday, March 30, 2025
Great. Eventhough the vehicle i booked wasnt the one i got. But it was great all the same!
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Anonymous
Sydney
6.7 /10 Average
Reviewed: Sunday, March 30, 2025
Good
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R.Novakoski
Sydney
8 /10 Very good
Reviewed: Sunday, March 30, 2025
The car was perfect in size but like we said the door kept on getting stuck and the step never came out. Your service was 100%
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Ethel Conan
Sydney
6 /10 Average
Reviewed: Sunday, March 30, 2025
Atlasrent's location at Sydney Airport is about a five-minute ride from the terminal, but don't worry as they provide a shuttle service to take you to the pick-up point. Even after you return the car, they responsibly drive you back to the airport. During pick-up, they mainly check your rental agreement, driving license translation, and international credit card. The car comes equipped with a toll device for toll roads, and the charges are deducted from the deposit. However, there's a 3 AUD fee for each day you use a toll road. We set our GPS to avoid toll roads, so we didn't incur any charges. We originally booked a Toyota Corolla, but because the previous renter extended their rental period, we were upgraded to a new Kruger SUV, which had only been driven once before us. The fuel tank wasn't full when we picked up the car, and when we questioned it, the staff said they would waive the 10 AUD charge for adding an extra driver to offset the fuel cost. They know how to haggle too! We were worried about being charged for sand from the beach on the floor mats when returning the car, but the return process was incredibly simple. They only check three things: return the keys, check the fuel gauge and inspect the exterior. The only downside: the deposit was too high at 350 AUD, and they said it would take 5-10 business days to release it, whereas the rental platform said it would take 1-2 months. I returned the car on February 15th and still haven't received the deposit back. For comparison, we later rented from Hertz, who only took a 200 AUD deposit. The most surprising was Budget; they didn't take any deposit for a short one-day rental and simply collected the keys upon return without checking the fuel gauge or car condition.
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Jerry Lucas
Sydney
2 /10 Poor
Reviewed: Sunday, March 30, 2025
The Sydney airport branch requires you to call for shuttle pickup. However, the store phone number provided by Zuzuche is unreachable. I called the hotline for nearly half an hour, but no one answered, so I had to take a taxi to the pickup point, which cost about 23 AUD. When I asked the staff why no one answered the phone, a rude lady said the free shuttle bus requires waiting, and it is normal to wait more than fifteen minutes. She kept arguing with me even though my English wasn't fluent. Another staff member came over to help with the rental process but said I couldn't rent without the driver's credit card. His attitude was not good either, so I canceled. I asked a few other rental companies that day, but they all said they had no cars available, forcing me to stay in Sydney for another day. Other companies' staff were normal, especially Hertz, who were very friendly. Other companies don't require the driver's credit card, and you can just fill out a form. Atlas offers cheap one-way rentals, but I really wouldn't go back to that branch. Budget's service and prices are okay.
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Dwight Bauer
Sydney
10 /10 Excellent
Reviewed: Sunday, March 30, 2025
The company is located outside the airport, it's a small company but the service was quite good. We took a taxi there and the rental company reimbursed us for the taxi fare.
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