KUALA LUMPUR INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

Excellent service, very professional

Excellent, no flaws. The car had 40,000 kilometers on it, and we drove 3,600 kilometers in 2 weeks, spending 480 on fuel, which was very economical. There were no issues with the vehicle. Malaysians drive by the rules, and the parking lots are spacious and easy to park in. I am used to driving right-hand drive cars, so there were no problems.

The rental fee for Touch 'n Go provided by the company is a bit high, but everything else was great. Both the car pick-up and drop-off process were smooth.

Although the flight was not delayed, we arrived late. They stayed after hours on the weekend to wait for us. Much appreciated.

This company is a scam! We received a car that looked like it was about to be scrapped. After getting the car, we felt something was wrong and wanted to return it, but the rental company insisted on giving us this car and said there were no other options available. We nearly got into an accident at the Kuala Lumpur airport roundabout because the brakes weren't working properly. Less than 10 minutes after leaving, we were pulled over by the police and given a ticket. The officer said the car's insurance had expired and it had two unpaid fines. This scam company is run by an Indian owner. If you search for this place on Google, you'll see it marked as a scam with numerous bad reviews. The owner rents out junk cars hoping customers will get into accidents so he can charge them a huge repair fee, and he is notorious for not refunding deposits. We were so scared after the near-accident that we didn't dare drive anymore, which resulted in a significant financial loss as we couldn't cancel our hotel reservations and the rental company offered no compensation. Be careful and avoid this place at all costs!

Extremely satisfied

the service for this company not good. a small strip on the trye rim cost me RM150.00. it is very expensive.

Satisfied with the service. The on-site process was quick. The vehicle's exterior was checked in advance. Although the car was an older model, the most important thing was that the interior was clean.

The owner provided great service, answered all questions, and helped resolve any issues.

Very satisfied. The car was practically new with just over 20,000 kilometers, and in excellent condition.

We upgraded to a bigger car when picking up, and the trunk was very spacious, as shown in pictures. There were many of the same models on the street, but the power was lacking; the car struggled uphill with four people. Due to a rescheduled flight, we returned the car earlier without any issues, paid an additional 50 MYR for the overtime fee. The staff were always available for any issues during the rental, with good service and quick responses. Both pick-up and return processes were thorough and carefully explained. Having rented cars in many countries, this was the best service in Malaysia. Hope the pre-authorization gets released soon. The fuel prices here are incredibly cheap; it would be a waste not to rent a car.

Overall normal, no issues.

Very efficient

Satisfied

Very good

It's okay.

Very satisfied

Don't be fooled by the price, you will be charged unreasonable high fees if there are any issues.

Extremely satisfied

Quite satisfied