“Clockwise Route: Pickup in Antalya, Drop-off in Izmir”
About Cizgi:8.0/10
The service was not as bad as I expected. In fact, the pickup process was smooth. The staff were very patient and accommodating despite the language barrier. They thoroughly checked the vehicle for damages, even spots my husband missed! However, when returning the car, we couldn't enter the parking lot without a card, which took some time to resolve. I recommend getting to the airport early!
I was told that because I had not had my license for "a long time" I was forced to pay an extra £70. I have had my license for 19 years. Personally I think this is appalling behaviour and occured because I am a woman and non Turkish!
About QEEQ:10.0/10
Easyrental is as it's name says "easy" to use and has great prices.
I know the airport thankfully that is why I know where they located. However who doesn’t will be little bit problem to find pick up point. When I went to their office they prepared the meet& great board but they wasn’t waiting for me! It’s disappointing. Their excuse was they are really busy etc. That is why they gave me the worse car. Car was really old over 15 years old , damages around the car. HORN wasn’t really functional sometimes working sometimes doesn’t. It’s very dangerous.
Key buttons was ruined. I could barely Lock/unlock the car.
Clutch was not really set. Need service.
When I asked to change the car they said there is No other car available.
Due to a quick flight, I arrived an hour early but the car was ready. No on selling of unwanted insurance by Cizgi staff, which was greatly appreciated.
About QEEQ:10.0/10
cheapest rental option for same class and model of car
The car had 5/8 of the fuel tank and wouldnt refund the gas.
They gaveusthe car at 1 oclock at night empty of gas. When asked to get full they wouldnt do it
I picked up the car in Antalya and dropped it off at Dalaman Airport. It was extremely difficult, the map navigation was incorrect. I had read others' comments saying the location was wrong and hard to find. Despite confirming multiple times with QEEQ customer service, they gave us the wrong address. They even claimed to have verified it with Alamo, but the location didn't exist. This was misleading and almost made me miss my flight. It's one thing to be incompetent, but lying is unacceptable.
I picked up the car in Antalya and returned it at Dalaman Airport. The process was extremely difficult. The map navigation was incorrect, as some reviews mentioned. I repeatedly confirmed the location with QEEQ customer service, but they still provided the wrong address. We even confirmed with Alamo over the phone, but there was no such place. It was very frustrating. It would have been better if they had admitted they didn't know rather than mislead us. This almost made me miss my flight. Incompetence is one thing, but lying is unacceptable.
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