Great servi e once I arrived at the office. I found the instructions for pick up shuttle confusing and missed the first pick up bus making it a 45 minute wIt in total from the call to say I was ready for picking up at the airport.
The staff at the office were helpful, polite, informative and efficient. I could even buy a phone charger for the car (it only lasted a day with the connector point falling apart). The staff took that purchase into account when I made the final payment which was nice!
Will use Bargain again. Recommended.
The entire process was smooth and trouble free.
No issues at all, pick up was fast and friendly, with basically everything done online prior.
The MG was clean and comfortable, just taking a little to get used to the indicators on the left and wipers on the right.
There was plenty of space for both luggage and 2 passengers, including myself at 185cm and 115kg
About QEEQ:10.0/10
QEEQ worked well.
The platform was quite easy and straightforward to use, with booking placed 5 months ago, and even got a surprise saving when price drop protector kicked in a further $100 saving.
“QEEQ fantastic as always, jucy I will avoid and tell everyone around me to avoid”
About Jucy:2.0/10
Terrible experience, car was extremely dated with over 140,000kms on it. Panels looses, car drove terribly and had a constant tick.
When I arrived constant expectations that I pay more and put more money on hold.
All in all the car was a piece of sh#t that wouldn’t be worth more than $2000.
Staff not helpful and will never use Jucy again.
Car was beaten up with lots of scratches and dents. Depot was a long way from airport and the shuttle's timing wasn't good, ie a lot of flights are quite early but the service doesn't start until around 8.30-9 I think
Top quality car and service. A little difficult with locating the car park for drop-off. Instructions could have been shared beforehand. Really good experience overall.
The counter is right next to the baggage carousel at Cairns Airport. Very convenient. Booked a RAV4 but got a brand new Kia, and it was a diesel version with great power. The interior was very clean.
We would like to complain. The car seat in which we ordered wasn't fitted to the vehicle. It was placed in the car for us to fit. The $70 fee was still charged at location and we don't feel the service was met. If we had of known this we would have saved our money and bought our own with us. Very disappointed with Alamo and won't be using them again. The whole process was very stressful in the heat after a long flight with our toddler.
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