Added extra charges

Unsatisfactory. The deposit has still not been refunded!

Excellent service, no pushy insurance sales. After exiting the security gate, proceed straight towards the main airport terminal, you'll find the rental counter on the right-hand corridor. There's a service desk in the parking lot with staff ready to assist with vehicle inspection. The signage in the parking lot is clear, and returning the car to T1 is straightforward by following the car rental signs to Europcar. Vehicle inspection was quick and efficient. This is the best car rental experience I’ve had in years, five stars.

Why is an extra hour charged as a full day???!!! Why was this not mentioned before renting??? Very dissatisfied!! Charging half a day for an extra hour is understandable, but a full day is ridiculous!

I rented a Tesla, having never driven one before. The Europcar agent Herman was very helpful in explaining the basics to me. I would definitely rent through them again.

Very good price competitiveness.