Very satisfied

The Barcelona airport branch was not great, and they didn't provide me with a paper copy of the rental agreement. The return process at the Madrid airport branch had friendly service, but the wait time for authorization from superiors was very long. They did provide a paper contract and receipt.

My returning flight was at 7am and when OK rent a Car did not give me a choice to drop the car keys before 7am. I end up asking a friend to return the car keys so I wouldn't loose my flight. This is first time that I heard of a rental car company with an office in an airport that will not allow the car to be returned after business hours. I would not use this company again

Véhicule en bon état et fonctionnel. Le personnel a prélevé des frais dont certains déjà payé et n'a pas été arrangeant avec mes parents qui ne maîtrisent pas totalement l'espagnol.

RAS

Fantastic car - Peugeot 7 seater auto Only fault is the pick up is 10 minutes off site and they only have 1 shuttle bus operating so this can cause a bit of a wait outside the airport also no instructions or signs to tell you where to stand and wait. Tip : exit the airport cross to the central reservation and wait about 30 meters on the left.