Overly enthusiastic... The pickup time was faster than other car rentals I've experienced before. However, they strongly pushed for additional insurance, even though we had already purchased full coverage.
Early morning arrival at San Francisco International Airport, the Hertz counter had no staff, and the lot did not have the advertised Toyota 4Runner or Grand Cherokee, only a Santa Fe with weak power and unstable chassis.
“HERTZ - Auto ja, gebuchte Klasse nein - Entgegenkommen beim Preis schwierig”
About Hertz:7.0/10
Der gebuchte Mietwagen in der gebuchten Klasse war nicht verfügbar. Wir haben 2 Stunden gewartet und mussten dann auf eine kleinere Alternative ausweichen. Ein Cashback für das kleinere Auto war bei HERTZ nicht möglich. Deshalb haben wir einen Claim über Qeeq eröffnet, der dann nach Wochen erfolgreich war.
About QEEQ:8.0/10
Sehr behilflich in der Kommunikation mit HERTZ für das downgrade refund.
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