Hertz provded graet service in Phoenix, AZ.

The waiting time for picking up the car was a bit long. The navigation phone rented from the store was very slow and consumed a lot of battery.

Satisfied, the staff was quite friendly

Do not use this company. They won't inform you about many details before you pick up the car. They just try to sell you stuff. I realized I was scammed for nearly $300 when I returned the car. I admit I didn't read the contract carefully. They only provide a contract and a process, not convenience and service! They target non-English-speaking Asians and set traps! If you must use them, make sure to read every single line of the contract before signing! Understand everything clearly! They only follow the contract, there's no service! Their service hotline doesn't work on weekends. Even when I got through, it was just processes and contracts. Once you sign, you're out of luck!

Excellent as my flight was delayed

I found it hard to go back and fix the time of pickup. A review page to fix mistakes would be great

Rate was higher at the counter. However, the manager gave me the rate that Easy Rent Cars quoted.