They kept pushing insurance for a long time when I picked up the car, even though I said I had already bought insurance. The fuel cost issue after returning the car is still not clarified.

Various upsells and extra charges. Price details were not disclosed in advance. They arbitrarily changed the vehicle type, which is outright deception. I've rented cars abroad many times and have never encountered such service. The staff has a terrible attitude. I recommend everyone to avoid renting from this company!!!

Tried to charge me for fuel but had to show them it was Full to Full. Then gave me a van instead of a car and said they didnt have anything else. Was asked to come back next day and picked up a better car. Hassle but worth it in the end

very helpful

Car was not as advertised or even remotely similar, of the model I chose not one was in car park for days meaning they simply were not truthful about range, car was damaged & in poor condition I was charged more than agreed price by 110 euros for no reason Picking up car was long & painful and returning car was nightmare with again long waits & total chaos, I returned car full of fuel but was charged again regardless - altogether disappointing experience

Easy efficient service with pleasant follow up & communications, good service and simple to follow instructions - overall a 5* service