The car was fine. I just had to wait over 60 minutes for them to give me one even though I had reserved and paid for it weeks before

Very good

Fast and efficient service

Había una fila larga pero avanzó rápido, tomamos 30 min aprox. El coche no estaba muy limpio pero tampoco estaba sucio.

Mejor plataforma de reservas de coche, tienen mucho inventario, excelentes precios y todo es muy fácil manejar desde su app.

The car was in a possible illegal condition although this only became apparent to us when we later stopped for food break and looked more at the car u. We noticed the tyres were nearly bald and that a plastic engine cover was hanging down and also throughout the hire a sensor warning light kept going on and off on the dash. The interior was unclean. We photographed the scratched and poor exterior before we left the pick up. The other issues became apparent later during the hire

Like: Once I found where I was supposed to be, the Avis agent was nice and very tolerant of my pissed off demeanor.
Dislike: When I searched for 'rental cars' in Sitka, AK I tried AVIS first but they were all sold out, so I began looking for any car rental company. EasyRentCars came up in the search. When making the reservation, I selected "Downtown Sitka" as the pick up location, then submitted the reservation. I then received an email saying that it would take 1-3 days for me to receive a confirmation of my reservation. NOT GOOD- I was going to be on a cruise ship with no way of checking email. Also NOT GOOD was that the response had a different pick up location- the Airport- which is NOT downtown Sitka, which meant i would need to take a cab from the ship to the airport. I emailed them and got a snotty response about me not selecting the correct location, which is not true since I know Sitka very well and picked Downtown on purpose. Each port I docked in, I had to try to connect to Wi-Fi to check emails....and not once did I ever receive a confirmation email. So on the day of my arrival, I had no idea if I even had a car or not, or where to pick it up, so I ended up paying for a cab to take me to the airport so I could look for EasyRentCars- which did not exist. I wandered over to the Avis counter to ask the guy if he'd heard of EasyRentCars and oddly enough he had my reservation at the Avis desk and said that EasyREntCars was just a go-between. I was quite pissed at that point...never in any communication with EasyRentCars did they even mention that this was Avis.