Lofoten Islands, Northern Lights Adventure

Mike Sally

Norway

Reviewed: Mon, Jan 16, 2017

About AVIS: 8.0 /10

1. We booked a 5-seater Land Cruiser on the QEEQ website, but the actual store only had a 2-seater Cruiser, which couldn't accommodate our group of four. We then switched to an XC70 model, but due to either unclear communication from the staff or our misunderstanding, we thought the 938 NOK fee was the total cost, but it was actually an additional charge. 2. On the return day, due to unavoidable circumstances (ferry from Reine to Bodo was canceled due to strong winds), we had to drive back the same way we came from Lofoten Islands. Although we tried our best to return on time, the 8-hour delay resulted in an extra day's rental fee. It is unreasonable to make us bear this cost.

AVIS

Bodo

Norway

1 days rental

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Reviewed: Sun, Oct 13, 2019

“Round Trip from Bodo to Lofoten Islands”

About AVIS: 2.0 /10

Terrible, terrible, terrible! First, the car pick-up location was changed without any notification from the rental company, making us wander in the cold for half an hour. The new location was very hard to find! We almost missed our car because of this! Second, the car given to us had a wet interior with many water stains on the floor, and it didn't match the model we booked. The trunk was too small to fit our three 28-inch suitcases, causing us a lot of trouble every day trying to rearrange them! Third, we had an early ferry at 7 AM on the last day from Lofoten to Bodo, and needed to rush to catch our flight after returning the car. To be safe, we filled up the tank at a nearby station the day before and didn't drive anywhere else. It took just five minutes to reach the ferry terminal from the hotel and about seven to eight minutes to get to the car return point from the ferry in Bodo. When we returned the car, we confirmed the fuel gauge still showed full. Yet, we were charged a ridiculous fee for not returning the car with a full tank… 1199 for a supposedly incomplete fill-up? That’s outrageous! What a lousy rental experience! Terrible!

Odelia Lucius

Norway

1 days rental

AVIS

Oslo

Norway

Reviewed: Wed, Jun 24, 2020

About AVIS: 6.0 /10

I booked the car for the weekend, but the foreign staff was off duty. One employee made a special trip to come, unfortunately, he was late. While waiting, you start to question your life choices, feeling fooled. No calls to inform or contact options. Sigh!