This trip was for 6 people, and we booked a 7-seater. Upon arrival, the staff informed us that they only had 5-seaters available and that we needed a 7-seater to accommodate 6 people. We had tickets for a specific time slot at the Boeing Factory and had only allocated 1 hour for pick-up. After much urging, the staff arranged a 7-seater, which delayed us by an hour. We reached the factory just 1 minute before our scheduled tour.
I ordered the large SUV and was charged an additional $753 for what they termed "extra large" because I needed the Suburban model which I always thought is same size and class as the Yukon model
Not happy at all to be honest as all the years I have been going to florida there has never been this additional charge
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