Satisfied

Dollar has many locations, making car rental and return very convenient, with a wide selection of vehicles. However, there is often a long wait to complete rental formalities, typically around an hour. If you have a tight schedule, be sure to allocate enough time for car pickup. It's essential to print out your reservation confirmation from the Zuzuche website and bring it with you. The first time we rented, we had pre-booked and printed out the confirmation, making the rental process smooth, and we were only charged for the pre-booked full tank gas. The second time, we booked during our trip and couldn't print the reservation. We were forced to pay for 'Road Safety Assistance,' which was more expensive than the rental fee.

The car smelled horrible had to drive back down to car rental place and exchange it

Manager's special is just a hoax. They only give compact cars when you choose manager's special. You are better off taking compact car and saving few bucks. The customer service is horrible! Long queues, no attendants, no car choices in the weekend, long queues to check out of the lot, you name it and they have it messed up!

Like: Friendly staff at pick up.
Dislike: Charged $50 more at drop off.