From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5820506333
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5820506333
logo_img
Reviewed: Sun, Jul 9, 2023
About OK Mobility: 2.0 /10
The staff was not professional and unfamiliar with their tasks. What kind of logic is it to let the customer decide how to resolve issues? Is this how they are trained? They asked if I wanted an upgrade when I couldn't find the pickup location in a foreign country and couldn't reach them by phone. Customer service said communication could only be done through email. If I were the boss, I would have fired such an employee!

Relevant Reviews on OK Mobility in Spain

Hulda Hutt

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Reviewed: Tue, Jul 9, 2024
About OK Mobility: 6.0 /10
Average experience. They push for extra insurance. Waited an hour for the car. The car was in excellent condition.
About QEEQ: 8.0 /10

Erica Grant

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Reviewed: Sat, Jun 29, 2024
About OK Mobility: 10.0 /10
Very good.
About QEEQ: 10.0 /10

C.Roberts

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Compact | Seat Leon or similar
Reviewed: Mon, Sep 2, 2019
“Horrendous”
About OK Mobility: 6.7 /10
WE checked the car when we rented it. When we returned it they told us that we had damaged the inside of the door. We said we had not. When the OK rental man came to check the car the first thing he did was open a door and say the inside was damaged. It was as if he knew where to look. He did not check any other door. This could not have happened when we had as as we drove straight from the airport to our friends Finca which has high fences and an electric gate. The car did not move the whole time. It cost 17 euros to fill the car up. They have not refunded the 1200 euros excess nor the 200 euros for the fuel. We have contacted out credit card company to dispute the charge. This ifs obviously an insurance scam by the company. We will fight this.
About QEEQ: 10.0 /10
It was very easy to book. I will never book with OK rentals again. The pick up was ridiculous as we waited over an hour to collect our car and then were accused of damaging it.

View more >
Mini Van | Peugeot 5008 or similar
Reviewed: Thu, Aug 29, 2019
“Good in the end...”
About OK Mobility: 8.3 /10
The car booked was not available and I was forced to take a 9 seat minibus for the first 2 days of the holiday, stopping us from doing what we wanted to do on those days. Once I had swapped to the correct car it was all perfect but this had been spoiled a little by the first experience.
About QEEQ: 10.0 /10
All perfect!

View more >
Mini | Fiat 500 or similar
Reviewed: Mon, Jun 24, 2019
“Good car, very bad customer service.”
About OK Mobility: 5.7 /10
I felt that their purpose was to get extra money from me. I told them I might go to the neighboring country and they said I would have to pay an extra $224 euros for insurance. She told me it was on page 8 of the contract in extra fine print. Then when I returned the car, I was charged 30 euros for a scratch below the car. He pointed out very minor scratches around the car. Again, like he was searching for a way to get extra money. It was very uncomfortable.
About QEEQ: 8.0 /10

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