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+56-226665927
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+57-6017940262
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8122574326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8122574326
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Barcelona City

Reviewed: Tue, Feb 12, 2019
About Hertz: 6.0 /10
Average service attitude

Relevant Reviews on Hertz Barcelona Airport

Ada Clement

View more >
Reviewed: Sat, Feb 3, 2024
About Hertz: 8.0 /10
The car rental customer service was a Spanish lady who tried to sell me additional insurance. Despite me showing proof that I had already purchased full coverage, she refused to look at it and exaggeratedly claimed, 'What you bought is yours, what I recommend is mine. If you didn't buy it...!' We firmly and repeatedly emphasized that we would not purchase additional insurance. We resolutely said NO! Then she got a bit angry and ignored me. After a standoff, I asked if I could get the car keys. She responded that it wasn't 3 PM yet, which was my scheduled pickup time. So, I stepped back a few steps, waited for a few minutes, and received a pickup note or possibly a contract. She vaguely pointed to the side with her hand. I assumed I had to get the keys from the neighboring window, but the lady at the neighboring window told me to go to the parking lot at the back to get the car! Apart from the unpleasant experience with the insurance upselling, everything else was fine. If I had accepted her insurance offer, the total cost would have reached 600 Euros, which is double the price!
About QEEQ: 10.0 /10

Zebulon Lena

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Reviewed: Wed, Jun 19, 2024
“Barcelona, Spain to Nice and Cannes, France”
About Hertz: 10.0 /10
The store has two counters, there were no other customers in front of us, so my friend and I processed at the same time, very efficient and good service.
About QEEQ: 10.0 /10

Penny DuBois

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Reviewed: Sun, Nov 3, 2019
“Barcelona-Valencia-Granada-Seville-Madrid”
About Hertz: 10.0 /10
The car rental counter is located in Terminal 2 and is clearly marked. The pickup process was simple and smooth. After completing the paperwork, you go to the parking lot and find the key counter. The process was seamless and the staff were welcoming.
About QEEQ: 10.0 /10

J.Pearn

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Convertible | Opel Cascada Cabrio or similar
Reviewed: Mon, Jun 3, 2019
“Damaged car and tried to get us to upgrade our cover!”
About Hertz: 3.0 /10
The car had 24 pieces of damage. The car was not available on pick up. The car when arrived was difficult to find. The staff were not helpful

M.Withington

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Intermediate | Ford Focus C-max or similar
Reviewed: Sun, May 26, 2019
“Excellent smooth process.”
About Hertz: 9.3 /10
Great customer service didn't have to wait. Would defiantly book with you again
About QEEQ: 10.0 /10

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