Very satisfied

The pickup and return process was very smooth. Make sure to allow enough time to catch your flight when returning the car.

The pick-up location is a bit far from where the paperwork is done. After completing the procedures, we waited for over ten minutes before someone came to get us. We drove a few kilometers to the pick-up point. The car they provided had several scratches, and we had to check multiple spots for damages. The car didn't look very new and shook a lot when driving fast. However, the air conditioning was quite powerful.

Positive review

Overall, the service was very satisfying: First, we were two hours late to pick up the car, and the front desk allowed a two-hour late return; Second, the staff at car pickup was very patient, explaining how to use the car and documenting any scratches.