Pickup and return were very convenient, the car was well maintained, and the insurance refund was very quick. I will choose this company again next time.
Everything was fine and efficient. Only problem is the amount of information you are bombarded with at the hire desk.
We made the mistake of paying for fuel in advance instead of filling up ourselves on return of the vehicle. We were told there was a large difference in fuel prices between Alberta and BC, but this was not so.
About QEEQ:10.0/10
The platform worked well and provided very competitive car hire rates.
I placed the order on the QEEQ website for a Jeep Compass or similar model, but the actual vehicle provided was a Jeep Renegade. The rental company claimed it was similar, but a quick check on Jeep’s official website shows that the Renegade is priced lower and has less space, power, and features compared to the Compass. In my opinion, these two cannot be considered similar models. If the rental company does not actually have a Compass available, they should use images and information for the Renegade to avoid misunderstandings. Everyone has different perspectives on vehicle class, and misleading information can lead to unnecessary confusion. This rental experience was unsatisfactory in terms of the provided vehicle. However, the safety performance of the Renegade was adequate, reliable on icy roads.
all staffs are nice.. reaction is quick. MUST rent car from Hertz next time.
About QEEQ:10.0/10
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