The staff at the counter was a middle-aged woman who spoke softly, which made it hard to hear her. Additionally, she was pushing the insurance sales.

No waiting in line, processed car pickup directly inside Salt Lake City Airport, very smooth, staff was also nice

I've rented multiple times; it's very convenient.

They kept pushing insurance and various additional services. When we didn't accept, they rudely gave us a Nissan, which was smaller than the model we reserved. The promised free additional driver was not included either, so we had only one driver for four days. Very dissatisfied, will never rent from this company again.

great staff. vg choice of cars

all great !