Pague por adelantado el seguro del vehículo pero al llegar tuve que pagar otro seguro. El segundo chofer que nos llevó de ACE al aeropuerto. Nos trató muy mal

Bue. Coche

Todo muy bien

Professional & knowledgeable counter staff. Helpful service personnel.

Smooth operation.

The young lady T the front desk was polite and courteous. She was friendly and welcomed me and my family with a smile. She was very helpful explaining the process and helped me a lot getting through to get what I needed. A big applause as she was patient with other customers before my turn. I will return.

They did not provide the requested mid-size SUV. They assigned three to me and asked me to wait for them being cleaned. Within 5-10 min these cars were given to other customers. I had to take a small vehicle and bring it back for an exchange next day for the reserved SUV. I wasted hours and money for their mistake and mistreatment.