Excellent and Professional in all ways of business.

Short queues, convenient shuttle bus, smooth rental experience, no mandatory charges.

I already purchased full insurance, but the staff tried to deceive me saying I hadn't bought third-party insurance and insisted I buy it on the spot. I stood my ground and checked the order, confirming I had indeed purchased it. Only then did they stop trying to scam me. I had booked a Jeep and arrived on time, but they told me there were no available cars and that I had no options but to take a Nissan. Only! One! Nissan! I asked if this was really acceptable.

We had a small problem with our own smartphone and it’s connectivity to the vehicle for Satnav. A team atone of your Midwest drop offs helped us immensely and even provided a portable backup Satnav unit.

The outcome (of a good quality long term rental at a cheaper price) was far superior to anything else we found. Well done!

I dropped the car off 35 minutes late and was charged 44 dollars for an extra day... how bitter this feeling is indeed... i had dropped the car off to rent another smaller one for one month.. after this charge with never ever use Hertz again and plan to be vocal about it

normal smooth booking

Like: nice drive
Dislike: nothing