pick up office is far from terminal and there are not enough clear instructions in the terminal/arrivals area for which station to get off at using the shuttle. also not enough staff in the car park to help you get your car and we waited a long time to be served and then again just to exit the carpark
On drop off, at 6:30am, a little confusing as to what I had paid for , and staff a little in-experienced for directions to us, about leaving key and car .
About QEEQ:9.0/10
Very easy rental, and a great price.I went with compact car, and next time will go with slightly larger for comfort ,and storage.
Like: I liked how the lot attendant took pictures of the damages to the car prior to me leaving the lot. She also washed the car. Staff were very nice considering I had to go to this location when my original location only had an Expedition truck when I requested a small economy car during the rental process Dislike: I did not like that the car I rented was not available at the location I was to rent it from and I had to go to an alternate location. I returned the car on a Sunday, 2 hours before the return time during a holiday weekend. As of today 5/29/18, I have been charged $50 per day for a car I returned 2 days ago. Both transactions are pending, I will wait a week to see if they disappear.
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Customer Service
Clean car, exceed expectations
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View more >Dislike: I did not like that the car I rented was not available at the location I was to rent it from and I had to go to an alternate location. I returned the car on a Sunday, 2 hours before the return time during a holiday weekend. As of today 5/29/18, I have been charged $50 per day for a car I returned 2 days ago. Both transactions are pending, I will wait a week to see if they disappear.