Fabulous addition to our holiday in New England.

Although I informed them I had my own sunpass for the tolls and this was confirmed as ok, they failed to mention that the E-Toll they now use is linked to the car and not a box affixed to window. On return home $30+ taken in toll charges which are duplicate to my sunpass charges. Budget are dealing with this and are refunding after sending proof of the payments I had made

Would be better if I could amend the booking to another car at anytime, sometimes see different car at lower price. Only was to go for this better offer is to rebook completely and cancel the original, on other car rental sites you can just amend and chose the new offer and the difference in price is automatically given

Me encanto el presupuesto , tan así que quiero reservar nuevamente con ustedes

El protector de caída de presión es magnífico

Lors de la prise de voiture, le premier employé de Budget a tenté de me proposer plusieurs options supplémentaires que j'ai refusées en lui demandant de s'en tenir au contrat souscrit. La voiture fournie était une petite Kia qui ne correspondait pas à mon attente. Il m'a fallu retourner au comptoir ; la deuxième employée que j'ai vue a d'ailleurs paru surprise, et m'a immédiatement fourni le modèle Elantra comme précisé sur le contrat. Était-ce une employée qui faisait du zèle ou une directive de Budget ?

Parfait

Amazing customer service amazing location no long waiting lines guys are amazing. My car was absolutely immaculate fantastic condition loved it

Budget were excellent and i couldn't fault the counter staff.