“Easy booking, value for money but understaffed leading to poor collection experience”
About Budget:7.0/10
Car was fine but had a dent in the side which was not mentioned on collection. No go round the car.
Very long queue for collection - not what you need after a day of travelling.
Staff were helpful and efficient but very understaffed- thus the long delay and limited hand over.
Terrible experience. We waited over an hour to get the car, and they gave us the wrong one. The staff was rude. The car key was broken and often didn't start the car. Contacting customer service was useless; they just ignored us. Absolutely awful, we will never choose this company again to save a little money.
“Great experience from both, Easyrentcars and Budget that I will keep doing for my future car rental!”
About Budget:9.7/10
Great company with great customer services and straightforward business. They provided me with what I needed in no time and the fulfilled my reservation with Easyrentcars without any problem.
About QEEQ:10.0/10
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Customer Service
Fabulous addition to our holiday in New England.
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