This is my fourth time using QEEQ; the previous three times were with Dollar and Budget. This time I chose the well-known and reputable Hertz. The service was indeed better, with no upselling of vehicle upgrades or insurance. They just inquired about the refueling method. In a small city, there were fewer people in line, and I got the car very quickly – it only took 20 minutes from the airport to getting the car.
The person on the counter was extremely rude. He also advised us that we hadn’t booked premium insurance when we had, and we had paid for it. When I requested and showed him proof he just shrugged his shoulders and said there’s nothing he could do and that we weren’t covered unless we paid more money. Also we have been charged more than the receipt
Like: Enjoyed the experience so much I thought about filling in a job application to deliver cars to agency from airport!
The employees were all friendly. Out in the garage and in the office.
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I will keep renting from Hertz ! First time but it was awesome
Dislike: Nothing
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