3723RENTACAR CAR RENTAL REVIEWS IN JAPAN

They replaced the reserved car with a much worse Nissan CX-5. The difference from the original booking was too big and they didn't refund any money.

Does a discount car mean a dilapidated car? Does buying a discounted phone mean buying an old phone? What kind of reasoning is this? An old model is acceptable, but not one that's in terrible condition, with a weak engine and no rearview camera. What era is this car from? Can you really rent this to customers? I will never rent from you again to avoid any impact on my trip!

The vehicle cleanliness was average, the scratch and collision repairs were rough and untimely, and the car was very old!

The car was sufficient with enough space for all 7 of us. It was an older model and the GPS was only in Japanese but it was not an issue for us as we had our cell phones and an international data plan. The agent was in touch with us through whatsapp and was very responsive whenever we had a question or any other concern. They met us with the car at Tokyo airport at the start of our trup and also picked up the car from our hotel in Kyoto, which was very convenient and amazing in terms of service. Overall, we had no issues with the rental company or any of their agents. Despite the agent who met us for pickup and drop-off not speaking english, we got everything taken care of and all the documents squared away with no issue.

QEEQ provided us the best options for Car Rental in Japan. Price drop protector was not able to find a lower price so I cannot comment on that service. Had no issues whatsoever using QEEQ and its services. Would recommend to anyone looking to rent a car in Japan.

Renting a car for a self-driving tour in Japan, I ended up with a vehicle over 15 years old. The air conditioning only blew hot air when it was very hot and only started working after sunset. The transmission sometimes wouldn't shift to 4th or 5th gear and stayed at 60km/h, which made me worried about what to do if the car broke down.

Acceptable

The car appeared very old and worn out. It's unacceptable to rent out a 10-year-old car. It didn't feel safe on the highway and the air conditioning was inadequate.