CAR RENTAL REVIEWS ON PARADISE IN KUALA LUMPUR

The car was really dirty, there was even a shoe from another person under the seat. The breaks started not to work but in all the country they only have ofices in Kuala Lumpur and in Penang to change the car and i was on the other side of the country so i had to go have of the country with tje breaks broken.

Took too much time to wait for the car. However, the customer service of Paradise did a great job when we encounted a problem.

customer service staff was efficient and pleasant. car condition in excellent condition

booking was smooth and easy.

Professional and easygoing staff

The condition of the car should be improved. Cars are either old or fixed after accident. Not much choice available.

simple platform, not much to ask for.

No staff at the counter when drop off so had to call the number printed on the Form and waited about 10 minutes before the staff turned up. When we pick up the car we were told that the staff will be at the counter when we drop off. The car's suspension is bad so we felt all the road bumps and it makes squeeky noises. Will not recommend this rental company.

Responsive and helping staff.

Basic car. Ok for purposes. Smaller than expected.

New car

easy and cheap

Overall a great experience

Great experience, extraordinary deals and professional

Drop off time wasn’t flexible enough, plus amount charged by staff for additional hour was incorrect and more then what was specified in the contract

Proton avec de la place et pratique en automatique conduite a droite

Nickel pour la reservation la voiture etait la

Very decent service and the car was clean inside and out. Service was pretty quick and very pleasant.

Very easy to compare rentals from different companies and information was clear. Ability to choose different protection plans is excellent.

Before ordering, it showed that there would be Chinese service, but there wasn't any.

Receipt printed show Bezza. But they claim system they entered is Saga.

Great Experience with Paradise. The only problem with my car is, the door lock is not properly work. you should turn it on or off manually, plus, the central lock might be broken. Second, the car security key lock sometimes doesnt work.

Perfect booking site. Its easy to use and give you CHEAPER PRICE than other site.

The car itself is in bad condition with scratches all over the car. The car fuel cover would not open upon pulling the lever and have to pry it to make it open and the high beam isn't working as well.

The car conditions was poor, The bottom of the car are making alot of noise, side mirror can't be adjust. The car body have a lot of dented spot and bumper is not fix properly.We told them about it but they said that was the last unit thay have and we have to wait for around 40mins to pick up our car.

รอรับรถเกือบๆ 40 นาทีเพราะบริษัทรถเช่านี้ไม่มีเคาเตอร์ใน t2 ต้องโทรหาเพื่อนัดกับพนักงาน จอง perodua beza ก็ได้ proton saga ที่ราคาถูกกว่า (เห็นมาหลายคอมเมนต์ก่อนนี่เลยไม่แปลกใจ) รถที่ได้มีขยะติดมาด้วยทั้งขวดน้ำและเปลือกลูกอม ปัดน้ำฝนลายพร้อยจนมองทางไม่เห็นและยางรถก็เก่ามาก

It's ok

The car was not cleaned and there were a lot of dents and scratches on it. The rear lights were broken but worked, the handbrake light kept coming on when you went on bumps or uneven road surfaces. The booking said pick-up in terminal but it was a building outside the arrival terminal and you have to walk with your luggages to it. On departure, you have to drop it off at the same place and walk back to the arrival terminal and go thru to departure. No issue if you have only one bag. I have no complaints against the staff, both of them were very nice and accommodating. Here's hoping that the company will update their vehicles.

It was easy to make a booking and compare prices with other rental companies. Will use the website again