TIMES CAR RENTAL REVIEWS

Good

予定予約をしていた車を借りられず、当日車を変更して欲しいとの事…それもスポーツカーらしき物、値段はそのままで良い、返却時のガソリン満タンもしなくて良いのでチェンジしてもらえないかと…断れきれなく了解したものの、やはり車高は低く乗りにくい。 車内は狭過ぎるし運転もしにくい。如何なものかと？

多分、コロナで此の連休中家族連れが多く車が足りず…私達は2人だったので2人乗りのスポーツカーらしき車に乗ってもらおうとしたのでは。しかし、私も64歳なので車高が低いのはチョット？

The service was average, and there were some staff who were unfriendly towards Chinese customers.

nice, make sure go to FUK international terminal

nice

reliable. reasonable price

easy reservation. smooth management. reasonable price. fuss free car rental.

Fast procedure and no queue

Process to get vehicle went smoothly. Knowledgeable staff

Satisfied, communicated in English

satisfied

New car. Service very nice for all.

Very good.

Command of English can be improved.

Include the ETC card as a mandatory add on. We had to ask the counter if ETC is provided. Cannot imagine moving around Japan without the ETC.

They offerred Toyota Raize to us, which was a very nice car!

Basically satisfied. I asked the staff if the Mazda 3 and Mazda 3 Sport were the same category. They said yes, but the pictures looked different. I booked it for the Mazda 3 Sport.

The car provided was not the one I reserved. They said it's the same class, but the reservation prices were different.

Booked Mazda 3 (compact) but was given Honda Fit (sub compact); a size smaller than what I booked.

Seems QEEQ not able to support on time change request initially. Now if QEEQ could request compensation for the smaller subcompact car given instead of compact car.

A nice company

Very satisfied. Only two people at the counter. Because I avoided the rush, I completed the pickup in 15 minutes.

Service of counter staff were very good both at pick-up and drop-off. Car in good condition and we love it. However, there was some disappoint which we were so surprise about the staff at the airport... It was the time when we went to wrong drop-off location,as GPS guided us to the airport (where the shuttle bus picked us up to get the rental car). We saw one man with Times sign, he was SLEEPING while waiting for arrival passenger. We didn't want to wake him up but we had to and yes, he DIDN'T WANT TO ANSWER ANY QUESTION. We asked him where we can drop the car off and what he answered us was just pointed his finger to the door, DIDN'T EVEN OPEN HIS EYES. Luckily, we found the place in the next 5 minutes.

Very satisfied

The service was quite good. Polite and considerate.