“Amazing 10-day road trip with a brand new car to Los Angeles & San Francisco”
About Alamo:10.0/10
Alamo has exceeded our expectations. Upon arrival at LAX Airport during the peak holiday season, there's a shuttle bus that brought us to Alamo's station. Post registration and paper work (shout out to your staff Mohamed 5 out of 5), we were brought to the SUV area where we could choose our own vehicle. There are so many models available, but we asked the staff for help on how to choose which they gladly did for us. Eventually, the service personnel gave us a brand new model with only 3 miles, and we returned it a thousand miles later after a 10-day roadtrip in California.
About QEEQ:10.0/10
Smooth booking process with Qeeq.com. It's our third time to use Qeeq.com, and learned of this site through its partnership with Singapore Airlines. Prices were competitive despite travel during the holiday season. I'd say it's definitely value for money.
The car was definitely smaller and less performing than indicated in the reservation.
I reserved a "Jeep Renegade or similar" model and instead was given a Nissan Kicks with no option to choose other models and. I was simply told that this is what Alamo means by "similar."
I needed a 4WD vehicle for my trip and instead had to give up a leg of my vacation because the vehicle was not adequate.
I was very disappointed.
This car is really worn out. I thought it must be at least 10 years old, but then I saw the key and it’s a 2022 model. Shocking!! I can't even upload a photo?!
Excellent screen system at pickup. Very helpful lady.
Drop off in Phoenix went very quickly but transit service to the airport was a nightmare. Very nearly missed my flight. Would have done if I hadn’t dropped luggage in advance. Unacceptable delays but not Alamo’s fault.
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