Overall excellent experience with everything. If really want something that it can be improved it would be a better signage for the drop off. Alamo is a kind of the last rental car business and entering the airport there is no a clear signage. I was about to enter a wrong one.
About QEEQ:10.0/10
Very easy to rent an love the price protection although it did not happen for me.
“Excellent from start to finish, highly recommend”
About Alamo:10.0/10
Wouldn't hesitate to return to Alamo for my next trip, very easy throughout collection and drop-off and staff were pleasant as well.
We all appreciated the speed at which we had our car considering we had been travelling for 15 hours and to have zero hassle was great.
The online check-in option was a fantastic time saving option.
About QEEQ:10.0/10
Prices were very competitive and the deal I received I was very happy with. The website was really easy to use and the insurance options given (and taken) with AXA were great as well.
Wouldn't hesitate to return to this company for my next car rental.
We almost paid double the price. They added extra insurance and refueling services that we didn't need. Luckily, we checked the bill before going through security and noticed the amount was far off from our reservation. Since RentACar website had no consultation option, we went to the counter and explained the situation. The staff was helpful and canceled the extra charges. We were fortunate! The counter service advised us to always check our contract before taking the car. We couldn't relax for a moment; if we had noticed this back in our country, it would have been impossible to resolve.
Counter staff was helpful especially after my flight was delayed. The prices were a little steep but I guess that’s due to the demand in Orlando right now.
About QEEQ:10.0/10
This is my first experience and certainly won’t be the last. Thank you for an excellent experience.
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