CAR RENTAL REVIEWS ON AVIS AT TORONTO PEARSON AIRPORT, YYZ

Car not clean. Had to return. Even second car had not been cleaned well

I booked a car for 11 o'clock, but when I arrived, they said there were no cars available. The car I booked wasn't returned on time, so they had to reschedule. Fortunately, I got the car by 1 PM. There were no aggressive sales pitches as rumored. The return process was very simple and quick, everything was done within five minutes. Overall, it was a good experience.

Good, no upselling.

Service at Avis desk when picking up the car was very slow and a nuisance

Car was very good. Spacious and easy to drive. The rental location itself in Toronto airport was hard to find. We spent almost 30 mins trying to find the right location. Drop off was relatively easy.

Easy to use app and booking is quite simplified. Customer service is also prompt and give quick resolutions.

The service people at the pick up were rude and unfriendly since 2 women were picking up the car! To the men in front of us they were more than friendly including giving free upgrades! Vehicle had to be taken back after 6 days due to technical difficulties! Had to drive to two different cities to accomplish this! Frustrating!!

Easy to use Plattform! Great prices!

I rented the car late, and they patiently helped me modify the order.

All went well

Very good

The pick-up and drop-off process was very convenient.

Like: Huge upgrade in the car at the counter

The vehicle was quite new, having just 9000 kilometers when I received it. The service was excellent. Very satisfied!

Very friendly attitude, high efficiency, short waiting time. The reserved car model wasn't available, so they replaced it with a Toyota Camry, which was in great condition.

We went to two AVIS rental points, and all the attendants were from the Middle East with very poor attitudes. The car broke down on the road the next day, and we waited by the roadside for a full 4 hours before a tow truck arrived after we made the call. Although they replaced the car for free, the new car had much lower specifications. Very disappointing. Despite Zuzuche repeatedly emphasizing that AVIS rentals only require a Chinese second-generation driver's license and no translation, the local AVIS refused to rent to us without a translation. In the end, we had to switch car rental companies to resolve the issue.

Stained upholstery in poor-handling high-mileage car

Car and price are competitive.

Good price and car.