CAR RENTAL REVIEWS ON AVIS IN SYDNEY

Had booked a medium size SUV but was first being given a small SUV. When I pointed this out the people at check in were able to quickly change it but was lucky a medium SUV was available.

Great

Great

Zuzuche said the car company was monopolistic.

Picking up and dropping off the car was very convenient, and the car was in good condition. However, my credit card was inexplicably charged without any explanation.

The attendant was very friendly and quick; they only charged a 100 deposit.

Very satisfied, picked up the car on time, got a Camry hybrid.

Overall good

When I was at the counter they suggest me an upgrade and i accepted. When I took the car, Toyota Kluger. I asket to the people in charge that the GPS was not working. They said to me to go out because insede the parking it was not working. I went outside and be onthe road but it did not work and I had some trouble to find the way to get home. Police stop me and ask me to go back to airport because I did not know where I was going. I went back to airport and AVIS people find out that the car was without GPS card and that's why it did not work. So that I had to wait for another car coming in 15 minutes. In total I have lost one and half hour before I could be ready to leave the airport with a working car .

Nothing to comment, it was not their fault for what happen.

The outside of the vehicle appeared as though it wasn't touched from the last renter. Insects all over the front of the car and mud in the wheel wells. Interior was fine.

The process was very fast.

The service from the staff at the store was excellent.

Standard service.

Very satisfied

There were no other customers during the process, so it was completed very quickly.

You should tell me about change location to collect the car because I went to international airport but there closed and I have called the number and going to domestic airport.

Very satisfied

Renting a car was very convenient.

There was no explanation about the car's condition when picking it up. They just handed me the keys without saying anything. This was completely different from my experiences in Japan and Thailand. However, since I frequently rent cars for self-drive trips abroad, it wasn't an issue for me. For inexperienced renters, this could be problematic.

The attitude of the rental service clerk was not very good.

They did not give me a break down of the charges incurred on my trip. Their was a charge for roadside assistance. I need that info to file a claim. Also very hard to get a hold of customer service