CAR RENTAL REVIEWS ON YESAWAY AT LOS ANGELES AIRPORT, LAX

My only issue is that I forgot a pair of glasses in the car. I'm trying to recuperate them from YESAWAY. I hope they help me get them back.

Pick-up and drop-off are very convenient, as always.

Pick-up and drop-off were very convenient, consistently good.

The pick-up and drop-off process was quick and convenient. The customer service was excellent and they could communicate in Mandarin.

Excellent

Call the company upon arrival at the airport, and a shuttle will pick you up at a designated spot. It takes about half an hour. The car rental process is fairly quick.

Convenient pickup and drop-off. The only issue is that returning the car eight hours late is considered a full extra day, costing more than an additional day's rental.

Car has exceeded my expectation. I was expecting a 2016 to 2018 model as was described on the site but I got a newer car and the rate was unbeatable. Didn’t get any hassle from the staff and the car was ready when I got there. Definitely gonna go with EasyRentCars and next time.

It worked great. Website was easy to navigate and understand. Most of all, all the info I need was there to make my experience at the car supplier hassle free from docs I need to what to expect from the staff. You got all your bases covered.

The customer service at YESAWAY is the best I've ever experienced in the rental industry. They were eager to help me get where I needed to go, and even ordered rideshares to ensure I made my flight.

Great site, wonderful prices.

The efficiency is very high compared to local companies in the US, and they are flexible in handling things.

Both pickup and drop-off were very convenient, and the customer service staff were very friendly.

Need to take taxi or Uber to the pickup location from the airport, not very convenient

Warm and attentive service, and the environment is great.

Very clear explanations on the contract. No up sell for insurance. Car waiting for us.

very good service overall

all good

I previously used Yesaway and had a great impression, but this experience ruined it all. I won't choose this company again. On our last night, we stayed at the Hilton Hotel, which is on the way from the rental company to the airport. We informed the staff in advance, but they refused to stop. Later, we told the driver, and they still didn't stop, with a terrible attitude. There were only two of us in the car and no one else. Plus, I am a pregnant woman. We had to carry a lot of luggage to the airport and then wait for the hotel's shuttle.

When we picked up the car in Los Angeles, communication over the phone was timely. The girl who picked us up at the store had a great attitude and recommended places to visit and eat. She also gave us driving tips.

Very satisfied, great attitude, and met someone from Chengdu.

Convenient and fast

The car was in a very good condition, it doesn't have a smell which is what I hate with rental cars. Yesaway has very good deals, didn't spend to much on a 2 weeks rent. Loved the experience, we will come back to them agaim.

Love this app, had a great deal during the time we rented. I will use this app again.