CHIC CAR RENT CAR RENTAL REVIEWS IN THAILAND

Car was quite banged up.

Easy to book.

The staff kept asking for a tip and asked me if I liked marajana. I think that tell you all you need to know. Awful and I’m still waiting for my deposit back.

A good experience. Thank you.

New cars, good service

I was charged THB 535 for late pick up the car due to flight delay... and it was not stated in the booking condition.

Staff did not provide info. about where to get the gasoline nearby the airport.

Very satisfied with the service. During the drive, I had a flat tire, and the repair personnel arrived within about 15 minutes after calling. Very efficient!

Very friendly and easy-going staff, helped to process my documents efficiently and explained the rental agreements clearly. Went with staff to pick up the car that's parked near the terminal door (no need to walk far), did some quick checks to mark any existing faults, and was on my way. The return was a bit confusing due to the instructions given - I thought I needed to find car park 7, but after a quick call, i found out it was actually Door 7 (they call it "Entrance 7") at the Arrivals Hall (the same area where I picked the car up from, where their car rental booth is). I might have misread the info, but I guess they could have written it clearer or just told me to drop off near the same area I picked it up, since based on the address written, I don't know what "floor" or "entrance number" i was at during my arrival. But other than that, the drop-off process was smooth, and the staff cheekily asked if I "got into any accidents" before letting me sign off that the car was returned with full tank, without any (new) damages. Overall, I would definitely rent with Chic Car Rent again.

Easyrentcars lived up to its name. Everything was very smooth and easy, and prices very competitive. Will definitely use again.

Professional service and high efficiency.

I'm japanese. japanese . It would have been nice to have a Japanese car installation manual. I wanted at least an English manual. (In Thailand)

friendly and helpful staff, easy communication

Staff don't have service mind when we drop a car whatever not arrive time to we request to return but staff informed us to return car within they working hour, it cause of we lost some benefit rental time.

Good

Friendly staff. easy to find pick up location and drop off. Superb service.

User-friendly, easy to navigate site.

Poor car condition.

Please call Chic as they are in domestic arrivals which is like 5 mins walk from international arrivals. They will walk you through to counter. Car rental has 110k miles so it was knackered but worked well along with air con in excruciatingly hot Phuket.

Easy affordable, will use again.

Counter services need to improve

The staff at the Chic Car Rent desk were nice initially but were only after my money & chose not to engage in any discussion points that I had raised, stating that communication was a problem even though there was a Thai person with me. Clearly this was not a pleasant experience & I will be telling anyone & everyone not to use this company. How is it that a company who uses an online service can have a company representing them that deal with their customers in this way? I believe that customer service plays a big role when dealing with service delivery.

Rude staff on Pick up, car still full of last customers rubbish. Tires bald, dangerous and down about 5-7psi each ( note that customer is responsible for tires shpuld there be an issue ). Car ODO showed around 45,000km but sounds and drives like it has 245,000km on it.

Excellent, cheaper than any other platform by a long shot - I will only use EasyRentCar App from now on. I dont think the Rental companies like the heavily discounted prices sometimes close to 50% less ( with first time use promo codes added ) keep us the lower honest pricing !

Pick up at BKK was very slow

Lack of local contact information is very inconvenient