CHIC CAR RENT CAR RENTAL REVIEWS IN THAILAND

I think keeping the 5000 baht deposit for a month is a bit - other firms cancel immediately

Since i’m booking for Toyota Yaris but it’s turn out to be Nissan Almera when i go to get the car ..so i’m a litle disappoint. however, the car is new and working normally, so it’s ok

Satisfied

The staff only know very basic English, almost none really, just Thai, making communication very difficult and the process very slow.

Very suitable

The process was very slow, they couldn't find the order and asked me to send an email myself.

Car was generally good and well maintained. Service staffs were generally friendly.

Rented a car from CHIT CAR RENT for the second time, good service, clear explanations

Unacceptable

The staff said adding an additional driver would cost 100 THB per day when picking up the car. Fortunately, no extra charges were applied when returning the car.

Detailed explanation, quick paperwork, good car condition, clean

I rented a Honda City. The picture showed a sedan, but I received a hatchback. I asked the staff about this, and they said the engine model was the same, etc. Since my husband and I could fit our two large suitcases and the space was roomy enough, I didn't pursue it further.

The car was brand new, but unfortunately the rental company gave us a brand new vehicle with a red number plate (in Thailand, red plates indicate vehicles that haven't completed the tax process, and can only be driven in specific areas and not between 6 PM to 6 AM), which led to a fine from the police. Due to communication issues, the police didn't provide me with the necessary documents for proving this, and the rental company refused to reimburse the fine. Poor experience.

Service attitude is acceptable

Counter staff were not sure of the insurance cover chosen by the customer, this occurred with myself and the customer being served next to me.

Great service, staff were very friendly and fast. The paperwork was completed within ten minutes and the car was handed over quickly.

Very pleased with counter staff, got bonus of upgrade to Honda Accord.

QEEQ made a mistake on the international driving permit translation, which caused issues with the original booking information. Although it's not entirely QEEQ's fault, as I should have checked beforehand. The rental company's staff was very patient while I sorted things out.

The rental company didn't send me a confirmation email, which delayed me by over half an hour when picking up the car! The key point is I was rushing to catch a flight! Arrived to return the car close to 2 PM; my flight was at 3:15 PM. They delayed me for over half an hour, causing me to run with 40 kg of luggage to check-in. Didn't even have time for a tax refund, losing me some money.

Easy pickup and drop-off, relatively new vehicles, excellent service.