CAR RENTAL REVIEWS ON THRIFTY AT CHRISTCHURCH AIRPORT, CHC

Very good and convenient. The pickup and drop-off process is very quick. Thrifty also offers a pre-paid fuel service at a discounted rate. For example, if the local price is 2.55, you can pre-fill it for only 2.00. However, you need to manage the fuel level accurately when returning the car, ideally leaving about 10 liters. Keep in mind that low fuel levels can affect the car's performance.

Excellent service; they came to pick us up quickly with just a phone call. The car handover was very fast, the procedures were simple, and the efficiency was high. The instructions were clear, and the service was very meticulous.

Picking up the car was very convenient. The reserved car seat was already installed, and they were very helpful in readjusting it due to the height issue. Returning the car was as simple as handing back the keys.

Like: Easy to find the store at the airport, easy pick up and drop off. Cool staff
Dislike: I've booked through easy rents with full insurance and thrifty didn't recognize it so we had to pay the bond to not pay the thrifty insurance! Unbelieveble! It was 250$ that we could have used in the trip and also almost the price of the whole rent with insurance. Now I need to wait 2 weeks or more to have my money back which I was planing to use now and I don't have it...

The first one right at the airport baggage claim, very easy to find.

Excellent service, only confused when thrifty was explaining the insurance, as I prepaid and took a full cover from easyrentcars, it seemed a pressure moment to sign a doc having access fees of 4000+

Excellent service, only confused when thrifty was explaining the insurance, as I prepaid and took a full cover from easyrentcars, it seemed a pressure moment to sign a doc having access fees of 4000+

Extremely quick, and the reminders from QEEQ beforehand were very thorough.

Very convenient. Once you collect your luggage, you can see the counter. Just give your name to the reception, and after completing the formalities, you'll get the car keys.

Picked up the car at the airport, very convenient. The vehicle was new, exactly what we booked, with plenty of backup cars available, so no need to substitute with other models.

Picking up the car at the airport was very convenient. The vehicle was new, and we got exactly what we booked. They had many spare cars available, so there was no need for substitutes.

I booked a Corolla not a Hyundai on the site. Would have preferred a Corolla. Wiper Water was not filled.

This did not seem to apply.

We had a great experience with Thrifty. It was a nice surprise to get an upgrade. The customer service representative was friendly and helpful. Both pick-up and drop-off were super easy. We received a copy of our final charges on the same day. Highly recommended.

Easyrentcars.com was super easy, convenient and provided good value. I didn't use the pice drop feature, but I really liked the fact that cancelling was available almost to the very last moment. We'll definitely use the website again.

Due to our flight arrive early, if possible,please allow the client pick up car early, more flexibility.

The Thrifty counter at Christchurch Airport was easy to find, and the car model was the Hyundai IMAX as originally booked. However, when switching cars in Wellington, they said the IMAX was unavailable due to an accident and provided a 12-seater Toyota Hiace instead. In Auckland, the Thrifty counter had a Chinese male employee named Hi Ming. The Caucasian female colleague asked him to assist us, but he delayed for a long time. When I asked him in Chinese, 'Do you speak Chinese?', he quickly responded, 'I can not speak Chinese'... Please, your company hired you to provide Chinese services, and this was very rude.

The service was excellent. Although I bought insurance on QEEQ, they still try to sell you their own at pickup. The difference is that the one bought locally doesn't require an advance payment, while the one bought in China does. Since I had an intercity drop-off, they also tried to sell me an option for a fuel-empty return, which you can choose based on your preference.

After getting off the plane early in the morning, you can easily see the Thrifty counter right outside the baggage claim area. I was probably the first one to handle the car rental procedures that day.

We spent the bond money when we picked it up and the staffs told me we could get the money back when when return the cars. When we drop-off the staffs told me like a we have to wait for a while (10-15 days). More than 20 days I didn’t get it and I let my brother calling them but they told me to tell te by myself. However I don’t get the bond yet!

The staff in Christchurch were not very friendly and were quite picky. They said the passport translation provided by QEEQ didn't have a stamp, so they didn't let me drive. My companion had to drive 2000 kilometers alone, which was very exhausting.

My order was switched to ACE. Here is my evaluation of ACE.

The service attitude was very professional, and the front desk staff were very humorous and fun.