I notified them a day in advance that I would be late returning the car by a few hours. I rented a car for 120 yuan per day but ended up paying over 400 yuan extra. I cleaned the car thoroughly before returning it, but the staff insisted there was a smoke smell and charged me an extra 5,000 baht, which is over 1,000 yuan. Very dissatisfied. None of us smoked in the car, and I didn't smell anything.
“"Compact-Honda Jazz Hybrid or similar" booking category is appropriate ?”
About Thrifty:6.0/10
The car already drove over 120000 km, the car condition was not bad for 120000km, but inside cleaness ...not good. But when I booked "Compact -Honda Jazz Hybrid or similar", I expected Hybrid car. But I was provided normal Jazz.... Huum I don't think it is contract violation, because similar...But this "Compact- Honda Jazz Hybrid or similar " booking category is appropriate??? Car provider staff said "no Hybrid in Thailand," but I visit Thailad almost every month, I often see Hybrid cars in town...If I had known this, I would have booked Toyota Vios, Honda City, same rate range cars.
The car was in poor condition and very old. The counter was hard to find and shared with H. I booked a Jazz but got an old Vios instead. I might as well have chosen Vios from the beginning, it would have been cheaper. The worst part is that there were several Jazz cars available nearby but they didn't give me one.
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