ThaiRentACar does not recognized the fact that we have included full insurance in our booking and insist to collect an amount as deposit to cover damage claims if any. This can be inconvenient.
Rental booth is located in domestic terminal, we got off the international terminal needed a bit of walk to get there. Car rental staff are friendly, pickup process were very professional, drop off process are even easier, will definitely rent from them again.
About QEEQ:10.0/10
Very easy to book the rental car I need, piece of mind with insurance with the complete package. One of my highly recommended car rental company.
The vehicle was old and the fuel gauge was low. They charged a full deposit for dirty floor mats, which seemed like a scam. The deposit was more expensive than the rental fee. Thai Rent a Car is not a reliable company. I suggest cleaning the car before returning it to avoid issues.
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