AZ CAR RENTAL CAR RENTAL REVIEWS

Excelente customer care and service

At first you assigned me a security deposit of 1000 dollars which seemed very high to me because I had already paid for insurance against theft and collision car. During the check in process at AZ rent a car they helped me lower it to 500 which still seemed very high to me, but more reasonable than the first one.

Compre un auto Ford Focus, de categoría, y me dieron un MG con solo 2 parlantes

Solo fue mi plataforma de intermediario

The rental deposit is charged as a regular payment instead of a pre-authorization, and I ended up unable to get the deposit back. Additionally, I was charged for tolls twice!

No me mandaron foto del coche y cuando avisé que íbamos con retraso en el control de pasaportes, no me dijeron que llevaban el coche al aeropuerto. Con lo que no pude recoger el coche hasta el día siguiente. Me costó 30 $ del aeropuerto a la oficina , 70$ de la oficina al hotel en South beach y 50$ del hotel al día siguiente a la oficina . Con lo que me costó 150$ y un día sin coche.

A brilliant way to collect vehicles, smooth, professional

Picked up the SUV at the airport parking lot after checking in before we landed. It was perfect I highly recommend AZ Car rentals for a contactless and cost effective service.

Qeeq was great and we ended up getting a discount on the price guarantee. They picked up the phone and made the whole process seamless. Thank you

Headache having yo call from the uk and to chase up until the last day. Pushed into toll charges but final wasvtaken of. The fuel recharge is extortion 6 times the cost of the pump.

AZ Customer Service Team was helpful. My recommendation to AZ Rentals would be to ensure their vehicle's cigarette lighters are functioning properly, given they're used to power multiple small electronic devices, through adapters, including: Garmin GPS Devices, Multiple Cell Phones and MP3 Players.

QEEQ Customer Service Representative was very responsive and helpful

Fue terrible recoger el auto me tocó tomar un taxi hasta el lugar me salió 40 dólares más . Nadie entrega el auto el auto la camara de retro no valía les dije que me.cambien de auto y no tenían otro más. Al regreso quería cambiar de auto para uno más grande tampoco lo tenían. No responden rápido los mensajes . Pedí la ubicación del lugar para llegar y me mandaron por escrito en vez de ma dar directamente la ubicación. No tenían a nadie en el lugar. Es demasiado pedir 1000 mil dólares de depósito por si algo pasa y que va a ser devuelto después de 8 días de la entrega del auto. No recomiendo para nada está empresa AZ

It was okay.

Although the company is small and hasn't been established for very long, with only one or two staff members, I was initially worried after reading some reviews. But it turned out to be quite the opposite. Their service was excellent, the young staff were very friendly, and they responded to questions quickly. They would do their best to meet any requests you have. We will definitely rent from them again next time we go to the U.S., as they offer great value for money!

Terrible I will never recommend this company. You contract something and in the last minute change the things and you have to pay for services that you don’t need